Bose Service

Here to help you get the most from your @Bose products.
Order or service issue? Drop us a DM!

[Bose Service @BoseService]

Thank you for following Bose Service! When tweeting please include your product, country, and a description of your issue.

For How To’s and Troubleshooting visit https://t.co/MmWeOlUms5

Need help? Our DMs are open 7 to 9 ET Monday through Friday! 🎧

https://t.co/DXZa601nCn

[Bose Service @BoseService]

@Gyan62280221 We'd be happy to look into this for you. Please send us a direct message with your serial number and country location so we can review your product details and provide the best available support. We look forward to hearing from you. https://t.co/DXZa601nCn

[Bose Service @BoseService]

@arijitbanerje16 We'd be happy to look into this for you. Please send us a direct message with your serial number and country location so we can review your product details and provide the best available support. https://t.co/DXZa601nCn

[Bose Service @BoseService]

@dawsachu Thanks for sharing! “Tiny Toots” isn't a default product name. If you'd like to change it, simply open the Bose app, go to Settings > Product Name, enter your preferred name, and tap Save.

[Bose Service @BoseService]

@GooseSongComics Hello! We’ve already sent you a private message. Kindly check your inbox, and we’ll be happy to look into this further. If you haven’t received it yet, can you please send us a private message using the button below? We’ll be happy to assist you! https://t.co/DXZa601nCn

[Bose Service @BoseService]

@GooseSongComics Hello Nic, we sincerely apologize for the inconvenience you've experienced with your earbuds. Please send us a direct message with your case number, so we can assist you accordingly. https://t.co/DXZa601nCn

[Bose Service @BoseService]

@GrayFox_140_48 We've responded to your direct message, so when you have a moment, please check it out. We’ll be happy to assist you further from there.

[Bose Service @BoseService]

@preetiyadav_cyw Hello! We’d love more details about the issue you’re facing. Please send us a private message using the button below with your location, and specific issue. We’ll gladly look into it further and assist with troubleshooting. https://t.co/DXZa601nCn

[Bose Service @BoseService]

@dericdgonzalez Hey Eric, if you need any assistance with a Bose product, please connect back with us via DM, and we'll continue to help out wherever needed. https://t.co/DXZa601nCn

[Bose Service @BoseService]

We understand that the fit didn't work out for you. We understand how important a secure and comfortable fit is, especially when using open-ear earbuds for everyday activities. If you're still experiencing issues or would like us to look into available options, please feel free to send us a direct message.

[Bose Service @BoseService]

Hi Shilu, thank you for bringing this to our attention. We're sorry to hear that you're experiencing issues with your product. We'd love to learn more about what's happening so we can assist you with troubleshooting and explore any available options. Please feel free to reach out with additional details, and we'll be happy to help.

[Bose Service @BoseService]

@melissavitelli Sorry to hear of the issues you're experiencing with your new buds. Drop us a message with your product's serial number, and we'll look into this for you. Thank you. https://t.co/DXZa601nCn

[Bose Service @BoseService]

Hello! We are truly sorry to hear about your experience and that your issue hasn't been resolved yet. This is definitely not the kind of service we want you to receive. We need some information to better assist you. Can you please send us a private message using the button below, and we’ll be happy to look into this further!

[Bose Service @BoseService]

@JThomasBurgess We've responded to your direct message, so when you have a moment, please check it out. We’ll be happy to assist you further from there.

[Bose Service @BoseService]

@dericdinudaniel Hi Deric, thank you for sharing your thoughts. If you're experiencing any issues with your product, please feel free to reach out to us. We'd be glad to help and assist you in any way we can. https://t.co/DXZa601nCn

[Bose Service @BoseService]

@MJmukul21 We'd be happy to look into this for you. Please send us a direct message with your serial number and country/location so we can review your product details and provide the best support available. We look forward to hearing from you. https://t.co/DXZa601nCn

[Bose Service @BoseService]

@rajeshfogla Hi there, thank you for bringing this to our attention. We’d love to learn more about the issues you’re experiencing, so we can help resolve them and explore available options. Please feel free to reach out, we look forward to assisting you further. https://t.co/DXZa601nCn

[Bose Service @BoseService]

@BR131276 We'd like the opportunity to look into your service concern further, Bhaskar. Please send us a direct message with your product details, serial number, and location, so we can review your situation and see how we may be able to assist. https://t.co/DXZa601nCn

[Bose Service @BoseService]

@Rijdeepika Hi Rij, thank you for bringing this to our attention. We’d love to learn more about the issues you’re experiencing, so we can help resolve them and explore available options. Please feel free to reach out, we look forward to assisting you further. https://t.co/DXZa601nCn

[Bose Service @BoseService]

Hi Matt! We're sorry to hear that you're dealing with multiple pending charges and confusing emails about your order. That is definitely not the smooth experience we want you to have. Please send us a direct message with your order number and the email address associated with it, so we can investigate those charges and straighten out the emails for you.