Altice Complaint Bot

This account posts submissions to the Optimum/Suddenlink Survey.

Feel free to retweet to lift these voices!

Everyone deserves fair Internet!

[Altice Complaint Bot @BotOptimum]

Starting on May 19th, you will no longer see auto-tweets from our Optimum survey.

You can read the recent post on our blog to learn more.

We are unable to share the direct link, as @Twitter is incorrectly marking it as spam.

We are working to get this addressed ASAP.

[Altice Complaint Bot @BotOptimum]

Check out what this Subscriber said about Optimum!

Score: 1 out of 10.
Location: Suffolk,New York,11784
Comments:

[Altice Complaint Bot @BotOptimum]

Check out what this Subscriber said about Optimum!

Score: 1 out of 10.
Location: Suffolk County,New York,11713
Comments: I would drop optimum in a heart beat if I had a option. what good is 1 GB down if I can only get 35 mbs up? Rates are a joke.

[Altice Complaint Bot @BotOptimum]

Check out what this Subscriber said about Optimum!

Score: 2 out of 10.
Location: Christian County,Missouri,65721
Comments: This is the worst internet service provider I have ever worked with. Even a slight drizzle and the whole grid goes out, with multiple disconnections and pis

[Altice Complaint Bot @BotOptimum]

Check out what this Subscriber said about Optimum!

Score: 5 out of 10.
Location: Nassau,New York,11040
Comments: Optimum's modems are so shit, I had to buy my own and get it linked on Optimum's end. My service was very in and out for so long, till I read on Reddit to get your ow

[Altice Complaint Bot @BotOptimum]

Check out what this Subscriber said about Optimum!

Score: 1 out of 10.
Location: Bergan County,New Jersey,07601
Comments:

[Altice Complaint Bot @BotOptimum]

Check out what this Subscriber said about Optimum!

Score: 1 out of 10.
Location: Brazos,Texas,77845
Comments: We pay a disgusting amount of money for internet service through Optimum. We have been customers since December 2016, and we pay over double the amount that they offer t

[Altice Complaint Bot @BotOptimum]

Check out what this Subscriber said about Optimum!

Score: 4 out of 10.
Location: Suffolk County,New York,11767
Comments: Customer service leaves much to be desired. Lack of on-line information is also lacking.

[Altice Complaint Bot @BotOptimum]

Check out what this Subscriber said about Optimum!

Score: 6 out of 10.
Location: Middlesex County,New Jersey,08817
Comments:

[Altice Complaint Bot @BotOptimum]

Check out what this Subscriber said about Optimum!

Score: 5 out of 10.
Location: Orange County,New York,10921
Comments: +Internet service should not be a monopoly.

[Altice Complaint Bot @BotOptimum]

Check out what this Subscriber said about Optimum!

Score: 3 out of 10.
Location: Coconino,Arizona,86001
Comments:

[Altice Complaint Bot @BotOptimum]

Check out what this Subscriber said about Optimum!

Score: 1 out of 10.
Location: Yavapai County,Arizona,86351
Comments: Optimum is a terrible ISP. Worst cable internet customer service ever. They took over for Suddenlink. I just spent 1 hour with the most incompetent employees.

[Altice Complaint Bot @BotOptimum]

Check out what this Subscriber said about Optimum!

Score: 1 out of 10.
Location: Raleigh County,West Virginia,25880
Comments: Since they have a governent-allowed monopoly, through lobbyists that pay for politicians, should we be hating on Optimum or our politicians? Optimum is

[Altice Complaint Bot @BotOptimum]

Check out what this Subscriber said about Optimum!

Score: 2 out of 10.
Location: Suffolk,New York,11764
Comments: You can’t talk to anyone above people who are sitting in Florida to help me

[Altice Complaint Bot @BotOptimum]

Check out what this Subscriber said about Optimum!

Score: 1 out of 10.
Location: Suffolk County,New York,11944
Comments: awful service and most equipment is leagues ahead of theirs. ive had packet loss every night constantly that is originating from their end as the data leaves

[Altice Complaint Bot @BotOptimum]

Check out what this Subscriber said about Optimum!

Score: 1 out of 10.
Location: Suffolk County,New York,11950
Comments: Continued horrid service and customer relations, only to basically be told if you want better go find it cause they and I know they have a monopoly in my area

[Altice Complaint Bot @BotOptimum]

Check out what this Subscriber said about Optimum!

Score: 1 out of 10.
Location: Williamson,Texas,78633
Comments: I feel like Optimum totally baited and switched me. I have been a customer for 2 mos. and have never had working service. It did not work right when the tech insta

[Altice Complaint Bot @BotOptimum]

Check out what this Subscriber said about Optimum!

Score: 1 out of 10.
Location: Morris County,New Jersey,07444
Comments: Terrible Service; goes out weekly; even with extender and higher plan, I get kicked off often; if there were any other option I would switch; customer servic

[Altice Complaint Bot @BotOptimum]

Check out what this Subscriber said about Optimum!

Score: 1 out of 10.
Location: Morris,New Jersey,07444
Comments:

[Zapier @zapier]

Hi everyone! We know there are questions about Twitter's API. We’re currently working with Twitter to better understand the options available. We will provide an update to impacted users when we have more information. We're working hard to avoid service changes for our customers.