Boti

[Boti @BotiLabs]

🚀 Smarter handling of off-topic questions

Bots now respond more naturally when a customer asks about something outside the bot's scope. Instead of 'correcting' the customer, listing what the business does or doesn't do, or dumping a menu of services, the bot replies...

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[Boti @BotiLabs]

🚀 Bots now know the current date and time

Bots automatically know the current date and time when responding, in the user's local timezone. Timezone is detected from the user's browser, or — for messaging channels like WhatsApp — derived from the phone number's...

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[Boti @BotiLabs]

🚀 Permanent Manual Mode for conversations

**Impact:** You can now mark a conversation as **Manual (Permanent)** so the bot never replies to it — perfect for friends, family, or any contact you want to handle yourself only.

**How it works:** Open the conversation's...

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[Boti @BotiLabs]

🚀 Rate Limit workflow node

New 'Rate Limit' node in the Logic category lets you cap how often a workflow path runs per hour or per day, optionally bucketed by a key (e.g. {{user_phone}}). Two handles — On allowed and On limit exceeded — make use cases like 'send a...

#boti

[Boti @BotiLabs]

🚀 Missed Call Triggers

Build automations that react when a phone call goes unanswered. Two new workflow triggers — Incoming Missed Call and Outgoing Missed Call — fire after a call ends without being answered, so you can automatically send a follow-up SMS or...

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[Boti @BotiLabs]

🚀 Import contacts from XLSX & auto-label

You can now import contacts from Excel (XLSX) files in addition to CSV. The importer also smart-matches Hebrew and English column names (e.g. טלפון, שם מלא, phone, full_name) and you can pick a single label to auto-apply to...

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[Boti @BotiLabs]

🚀 Voice-to-text in bot instructions

**Impact:** Dictate your bot's instructions instead of typing.

Tap the new microphone button next to the emoji picker to record — partial words appear live as you speak, and the transcript is inserted at your cursor.

A small...

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[Boti @BotiLabs]

🚀 Model Speed Test

New admin tool to benchmark LLM model response times. Compare time to first token and total response time across multiple models in parallel.

#boti

[Boti @BotiLabs]

🚀 Create contacts on the fly from any contact picker

Anywhere you pick a contact, you can now create a new one without leaving the screen. Start typing a name, phone, or email — if no match is found, click 'Create {name}' at the bottom of the list and a quick-create...

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[Boti @BotiLabs]

🚀 Choose field type when adding CRM fields

Adding a custom field to a pipeline now opens the full field editor, letting you pick the type (text, number, date, contact) and set whether it's a main field or hidden from editing — the same options you get when editing an...

#boti

[Boti @BotiLabs]

🚀 Read messages aloud

Tap a button on any message bubble to have it read aloud, perfect for catching up hands-free. Call recordings now show up neatly in the calls view, and email bounces are handled automatically.

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[Boti @BotiLabs]

🚀 WooCommerce integration

Connect your WooCommerce store to automate order messages and customer support. Also, you can now send private notes outside the 24-hour WhatsApp window and send templates from workflows.

#boti

[Boti @BotiLabs]

🚀 Label management and instant messages

Delete, rename, and recolor labels inline without leaving your list. New conversation modal gets a side-by-side layout, and messages no longer briefly disappear before showing up.

#boti

[Boti @BotiLabs]

🚀 Cleaner private notes with @mentions

Private notes now use a yellow input with tabs and @mention support, and you get push notifications when teammates assign you a conversation or @mention you in a note.

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[Boti @BotiLabs]

🚀 Change your password and better admin search

Change your password directly in security settings. Admin user list gains a search bar and a filter for users who joined through a specific account.

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[Boti @BotiLabs]

🚀 Messenger channel and call transcripts

Connect your Facebook Messenger channel, get automatic transcripts and summaries for every call, and enter phone numbers with a country selector that auto-detects your location.

#boti

[Boti @BotiLabs]

🚀 Query your data by chat

Ask questions about your data in plain language and get answers back as tables. Query results support titles, and link click tracking now filters out crawlers for accurate stats.

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[Boti @BotiLabs]

🚀 Priority ERP workflow actions

Automate your Priority ERP with 18 new workflow nodes, including 7 triggers and 11 actions. Unread messages now stay unread until you read them elsewhere, and the Add Trigger dropdown shows all available trigger types.

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[Boti @BotiLabs]

🚀 Referrals, UTM tracking, and channel badges

Track where your conversations come from with UTM parameters and referral data from WhatsApp. Channels now show type badges with logos for quick identification.

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[Boti @BotiLabs]

🚀 https://t.co/Q8mMK682UX webhooks and billing tools

Connect https://t.co/Q8mMK682UX directly with new webhook registration endpoints. Admin billing gains JSON previews, addon catalog management, and plan filtering for subscriptions.

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