Boulder Idea Group

The Boulder Idea Group designs & creates branded marketing solutions, displays and custom products that enhance and promote your brand! BIG Ideas, BIG Solutions

[Boulder Idea Group @BouldIdeas]

@TMobileHelp @TMobileHelp @TMobile No worries. I have already contacted @Starlink. I will have the equipment and can test their connectivity first thing tomorrow morning. Today t-mobile was of no help today and no connectivity. Wasted an entire day!

[Boulder Idea Group @BouldIdeas]

@TMobile is losing a business customer. Lousy connectivity, which only started happening over the last few days and no solution to fix. Customer service no help. So why stay? Moving to @Starlink in the morning.

[Boulder Idea Group @BouldIdeas]

@NordicTrack DON'T BUY @NordicTrack
They sold me a machine that has not worked since it was delivered and set up. Techs cannot determine the issue. Now @NordicTrack want to charge me to pick it up!

[Boulder Idea Group @BouldIdeas]

@NordicTrack DON'T BUY @NordicTrack
They sold me a machine that has not worked since it was delivered and set up. Techs cannot determine the issue. Now @NordicTrack want to charge me to pick it up!

[Boulder Idea Group @BouldIdeas]

@NordicTrack DON'T BUY @NordicTrack. They sold me a machine that has not worked since it was delivered and set up. Now they want to charge me to pick it up!

[Boulder Idea Group @BouldIdeas]

@NordicTrack @iFit my brand new machine does not work. Your tech was here and cannot determine the issue. How come @NordicTrack won't replace the treadmill? Do you just deliver a bad product, that does not work, and expect their customer to just be quiet?

[Boulder Idea Group @BouldIdeas]

@NordicTrack and @iFit requested to take a convo to DM 'cause they don't want it known that they delivered a broken machine, will risk injury with a belt that randomly stops, but will say we'll "try" to fix it. Treadmill is 3 weeks delivered. Use caution and think twice

[Boulder Idea Group @BouldIdeas]

@NordicTrack and @iFit I bought a treadmill last month. Delivered 3 wks ago and has not worked properly. I've called CS 3 times with multiple video chats. I have a $3k paperweight. Why will you not replace the machine. It may be months before I have a working machine.

[Boulder Idea Group @BouldIdeas]

@_AsklyftSupport just asked me to download an app that I do not know, that is asking for my date of birth, home address, and other personal information in order to credit my refund. SCREW THAT! DO NOT USE @lyft. It's just not worth the risk for a credit on an overcharge!

[Boulder Idea Group @BouldIdeas]

@lyft is trying to make me use a sketchy 3rd party site for a refund. VERY SUSPICIOUS!!

[Boulder Idea Group @BouldIdeas]

DO NOT USE @lyft @AskLyft in San Francisco. Me and three friends used their E-Bikes, my friends were charged $0.19 per minute and LYFT charge me $0.49 per minute. My friends total bill $21.08, my bill for the same ride $55.31. LYFT will RIP YOU OFF!

[Boulder Idea Group @BouldIdeas]

@_AsklyftSupport Are you LYFT Support?

[Boulder Idea Group @BouldIdeas]

DO NOT USE @lyft in San Francisco. Me and three friends used their E-Bikes, my friends were charged $0.19 per minute and LYFT charge me $0.49 per minute. My friends total bill $21.08, my bill for the same ride $55.31. LYFT will RIP YOU OFF!

[Boulder Idea Group @BouldIdeas]

@TMobile Why I am not suprised @TMobileBusiness @TMobileHelp and @Customer_rep57 all asked me to DM them so they could resolve the problem. Sent them acct details, and *Crickets*.

It appears to be just a PR attempt to hide public complaints from public view.

[Boulder Idea Group @BouldIdeas]

@TMobileHelp @TMobileBusiness are @TMobileHelp and/or @Customer_rep57 part of @TMobile? Both site asked me to DM them with account information. I am still waiting for a response.

[Boulder Idea Group @BouldIdeas]

@TMobileBusiness has probably the most incompetent support team I have encountered. 2 hours in a store (great staff), but the business support could not set up internet and phone service. They let a viable bus acct walk out the door. Unbelievable.

[Boulder Idea Group @BouldIdeas]

@Customer_rep57 Done. I am now following.

[Boulder Idea Group @BouldIdeas]

@TMobileHelp @TMobileBusiness Now, they want me to call Business Customer Service to reset the PIN, but I have to be in a store to show ID, LIKE I WAS FOR 2 HOURS LAST NIGHT!

[Boulder Idea Group @BouldIdeas]

@TMobileHelp I am confused. You're "confident" yet your team (not the store staff, they did their very best), was so unhelplful. Your store staff gave them everything they needed. All of this was because I could not remember my PIN, but had my ID, IN STORE, to prove who I was.

[Boulder Idea Group @BouldIdeas]

@TMobileHelp Honestly, if @TMobileBusiness was "here" to help they would have helped me. All I wanted to do was set up a business internet account and phone service. I thought that's what you do? Apparently, your incompetent staff (not in store) does not share your goals. What a waste of time

[Boulder Idea Group @BouldIdeas]

@TMobileHelp Typical @TMobileBusiness wants to take this off the pubic forum into DM so that complaint is quietly removed from public view.