Jeff Hickman

Father of 2 awesome kids, husband to a great wife. Help IT organizations secure all identities in a complex agentic world. Dad on #TeamMargaux, cancer sucks.

[Jeff Hickman @BoulderHick]

@British_Airways @British_Airways if still keeping score, no bags-checked ‘em to BA Thurs last week, now 4 days later 1/2 through a trip in Europe and no bags. I feel bad for folks in the UK, BA has a monopoly on travel in UK and it shows thru customer service approach. They suck because they can

[Jeff Hickman @BoulderHick]

@British_Airways Emerald OneWorld status here. You lost my baggage yesterday at LHR. No response, no one answers calls, your website baggage page is down, lost baggage report has no updates. How are you still accepting flights into LHR today if baggage system is still down?

[Jeff Hickman @BoulderHick]

@British_Airways @British_Airways How can I update my address for bag delivery? Your online system through Aero doesn't allow that option. You are not answering your baggage claim help phone number (you simply auto hang-up on customers). Now you see why everyone is furious with you.

[Jeff Hickman @BoulderHick]

@British_Airways @AmericanAir @British_Airways by updates, do you mean the “we’re searching for your bags” that hasn’t changed since we filed the missing bag report over two days ago? People are frustrated because this is a non-update. You took the bag off the plane Friday and haven’t even scanned it.

[Jeff Hickman @BoulderHick]

@British_Airways @British_Airways 48 hours in, still no updates, communication or transparency. Your friends at @AmericanAir will ultimately be the biggest losers here as your OneWorld partner faiiure will impact future decisions. The lack of commutation and access is appalling.

[Jeff Hickman @BoulderHick]

@adambain @SailPoint

[Matthew McConaughey @McConaughey]

#TeamEarth @salesforce @Benioff

[Bret Taylor @btaylor]

MuleSoft Composer is now available. Connect all your apps and data to Salesforce quickly and easily with clicks, not code.

A breakthrough technology that brings the power of MuleSoft to every person at every company — not just for developers anymore! https://t.co/wAkGqsORNp

[Marc Benioff @Benioff]

Salesforce will replace your failed Microsoft for FREE @GovMurphy @MayorBowser. Salesforce Vaccine Cloud leads 100s of the most successful scaled vaccine implementations in the world: NYC to California to Lake County. Email me at [email protected]. ❤️ https://t.co/iHKeW8DSmO

[Jeff Hickman @BoulderHick]

@RyanBallengee Ha, that’s awesome

[Jeff Hickman @BoulderHick]

@swbjoyce Congrats @swbjoyce!

[Michael Green @andmichaelgreen]

Trump: I am illegally defunding the Post Office so less people can vote.

Democrats: *fewer

[PJ Chukwurah @Chukey_D]

Only in America would Tik-Tok be banned before semi-automatic rifles

[Salesforce @salesforce]

"You don't have to sit next to your teammates to work alongside your teammates."

Learn how you can work together even when you’re apart on #LeadingThroughChange with @WadeWegner: https://t.co/AlO1R3NMNT

[Amy E Weaver @amy_e_weaver]

“They sent a whole team of people to Rhode Island, virtually, for free, and helped us build software for our contact tracers,” @GovRaimondo says of @salesforce: https://t.co/ikXWuiuoCs

[Jeff Hickman @BoulderHick]

@paulcross4 ❤️ to your family. Thanks for sharing him, Paul will continue to be an inspiration to many of us.

[Bret Taylor @btaylor]

RIP John Lewis. Thank you for courageously getting in “good trouble” your entire life to make this country stronger and more equal. What an incredible legacy. ✊🏻

[Marc Benioff @Benioff]

You want your kids back in school? Wear a mask.
You want an NFL season? Wear a mask.
You want college sports? Wear a mask.
You want restaurants fully open again? Wear a mask.
And if you dont wear a mask then get a $25 fine.
We’re all in it together.
https://t.co/zors4GRFz7

[Mad Money On CNBC @MadMoneyOnCNBC]

"If everyone in the United States wore a mask for three weeks, we would not have anymore coronavirus because there would be no more spread" @Benioff told @JimCramer fresh off the debut of @Xprize's $1m Next-Gen Mask Contest

[Marc Benioff @Benioff]

T-minus 5 days until #TrailheaDX! Check out how ⚡️#LightningChampions⚡️ #GearUp4TDX from home.

Register today to join us on June 25th for the developer event of the year: https://t.co/rwdBkH5ppJ. @salesforce