And it was a McChicken, which contains allergens. Took the meal back and they offered us a free ice cream (that contains dairy 🙄). Emailed customer support and they have offered 2 £10 vouchers. Hardly sufficient given our son has been shitting blood because of your mistake.
@McDonaldsUK our 8 month old breastfed son has a dairy, egg and soy allergy so my partner is on a very restrictive diet. She ordered a McPlant the other day as if does not contain any of the aforementioned allergies. Opened up a McPlant box and took a bite…
@JetstarAirways how do you think it’s acceptable to cancel our flight 5 hours before departure and offer us an alternative flight in 2 days time? 4 month old son and diabetic partner with no access to medication. Had to shell out $2000 to book Qantas flights, who own Jetstar…
@JetstarAirways how do you think it is acceptable to cancel a flight 5 hours before it’s due to leave and offer us an alternative flight 2 days later? 4 month old baby and diabetic partner with no access to medication, and this was your solution. Had to pay $2000 for Qantas…
Hi @asda, I ordered a PS4 yesterday for collection this morning. It showed as in stock when I ordered. I purchased £250 of Asda vouchers through a work scheme, ordered the PS4 and this morning my order has been cancelled. Now I am left with £250 of Asda vouchers...
Hi @AsdaServiceTeam, I ordered a PS4 yesterday for collection this morning. It showed as in stock when I ordered. I purchased £250 of Asda vouchers through a work scheme, ordered the PS4 and this morning my order has been cancelled. Now I am left with £250 of Asda vouchers...
Hi @BarclaysUKHelp, I've made an error and paid in to my Cash ISA instead of my Help to Buy, meaning I've subscribed to the wrong ISA for the tax year 20/21. Given I'm still within 14 days of subscribing, is it possible to change my subscription? Tried calling but just on hold!
Hi @emirates, I changed my return flight to Melbourne due to Covid and paid $450 admin fee and $200 air fare difference despite your website being plastered with "no admin fee" etc. We were denied boarding so I then applied for a travel voucher on 20th March - heard nothing...
on your website, which I did the same day. 7 days on and I've still heard nothing. I appreciate you are most likely incredibly busy at the moment, however this has been going on for over a month. Please can someone sort it out. Cheers.
I then rang customer services on 13th April, extremely helpful woman on the phone, told me I should never have had to pay the admin fee or fare difference, explained I will get this refunded and also issued a "voucher to fly". She told me I had to fill in the complaints form...