Hi @Discovery_SA after 6+ months of incorrectly billing me for tests/meds that are supposed to be from the scheme to "sorting" it (which still hasn't been reimbursed btw), you are again taking from my MSA (now depleted, partly from the incorrect billing). What is the problem now?
@capeunionmart does anyone man this account? Had an enquiry but the shop staff hasn't come back, the bot on site seems to have checked out and your PMs aren't being answered. All I see is I'm on your marketing list...
@CityPowerJhb Hi, it's been resolved now, thank you. Issue was a breaker outside the complex. Don't they need to be sealed inside their box? There are plenty down our road that are left in the open...
@CityPowerJhb Hi, I've not had power to my unit for going on the 5th day now. I've logged 2 calls and both closed without resolution. 3rd call opened. I'm the only one in my complex with this issue. How do I get it resolved?
@CityPowerJhb Hi, has there been any update? I saw the calls continuously updated this morning but no power thus far. I suspect we have a breaker issue outside the complex.
@OneDayOnlycoza Hi there, is there any other way to contact ODO, aside from a tweet or your site that keeps telling me it could not create a ticket or thinks I'm a bot?
@Discovery_SA Hi, what is the correct method to cancel a credit card? My wife has been trying numerous times to cancel her cc since Sept. She was constantly trying to reach accounts dept but kept being told she'd be called back. That still hasn't happened.
@Sedi_Ramo@CellC They assumed the problem was at MTN and that the person should contact them🤔. At any rate I was able to make the call successfully today. Thanks and hope you're sorted now too.
Hi @beaglewatch please disregard the earlier message. It appears to have been a homeowner who was driving it the same direction and happened to follow us...
Hi @beaglewatch we had a suspicious silver/grey Toyota Hilux doublecab follow us on Sat 16/11/2019. It was stationery on Willson but followed us when we passed. Could not get number plate, possibly started with H or N. When they saw we kept rounding the block they turned away.
Hi @CellC, when your agents call and demand security details b4 stating why expect pushback. Then they want to get stroppy with me. It's no wonder no one has time for them... This was for a contract service that YOU couldn't provide but now it's my issue to cancel at a store.
@webafrica Hi there, is your billing dept available? Held on for 10min with no answer. I've a billing issue and opened a ticket. Was assured it was sorted last week but still looks like an issue