Brandwise 🦉

Resolve customer inquiries instantly across email, comments, and DMs with our AI agent built for DTC brands

[Brandwise 🦉 @BrandwiseAI]

Introducing Obie 🦉 the AI agent that runs your brand

Obie handles everything from resolving support requests, moderating your socials, automating reports across your stack, and much more

Check the link on our profile to get your first 7 days for 🆓

[Brandwise 🦉 @BrandwiseAI]

Join us 🦉

[Alec Corum @AlecCorum]

We grew @BrandwiseAI 400% last year with a team of 5 and were profitable in Q4. We're now hiring our next engineer to help us build the AI Agent platform for DTC brands

Comp: $125K - $140K + 0.5% - 1% equity
Remote, US only

Apply here: https://t.co/1tsWCQ4Cya

[Brandwise 🦉 @BrandwiseAI]

Want to fully automate your ad comments?

Brandwise makes it easier than ever, here's how it works:

1. Create a Smart Label - this allows our AI to automatically categorize your social media comments

2. Customize your automations for that label - add any actions you'd like! If a comment is assigned this label, all actions will be triggered automatically

3. Watch our AI do the work for you!

You can easily configure automations for any kind of scenario you'd like, enabling our AI to do as much work for you as you'd like

Give it a try now with our 7-day free trial 🦉

[Brandwise 🦉 @BrandwiseAI]

How I automate 99% of my shipping inquiry emails for my e-commerce brand.

Shipping inquiries are generally 60% or greater of most e-commerce brands email tickets they get.

Watch this video to understand how I automate these pesky tickets.

By automating these tickets you should be able to increase customer support productivity by 100% easily.

[Brandwise 🦉 @BrandwiseAI]

We've fully revamped our AI Agent Automations page! ✨

This new update enables more granular control over automations across comments, DMs and emails. Not only can you now configure any combination of actions you'd like, we've also added several new actions for each channel!

[Brandwise 🦉 @BrandwiseAI]

@asfounder @ashvinmelwani Our DM Campaigns feature works on paid ads too :)

[Ash @ashvinmelwani]

If you want to trick Meta into pushing your content to 10x more people, I have a hack for you.

Here's how it works: Post regular organic content, could be a routine video, lifestyle shot, whatever.

But in the caption, add something like "We have a guide with our top 10 hair, skin, and nails tips. Comment ‘GUIDE’ and we'll send it to you."

The content doesn’t need to mention the guide. All you’re trying to do is incentivize people to comment on your post.

Then, when people start commenting "GUIDE," the algorithm sees all that engagement and pushes the post to way more people.

And the content gets more reach because Meta thinks it's getting crazy engagement.

The strategy works great, but it creates a massive operational problem.

Now you've got hundreds of people commenting asking for the guide, and someone has to manually DM each person. That kills the whole strategy.

That's where automation comes in. At Obvi we’ve been using @BrandwiseAI for our Meta ads to handle comment moderation. It’s an AI tool that hides negative comments and keeps things clean.

And they just launched DM Campaigns, which automates the entire follow-up process.

When someone comments "GUIDE," it automatically sends them the guide via DM AND replies publicly "Check your DMs!"

You can set triggers for any keyword, include coupon codes or custom buttons in the DMs, and it tracks revenue if you're on Shopify.

So now you can take any piece of content, add a comment incentive to increase reach, and let the automation handle all the follow-up work.

It's basically a virality hack that actually converts. And it’s been needed for a long time. Good move by @BrandwiseAI!

#Brandwisepartner

[Brandwise 🦉 @BrandwiseAI]

"Where's my order?"

Watch what happens next:

[Demo video showing]:
1. Customer sends Email
2. AI detects tracking inquiry
3. AI pulls order #94847
4. AI fetches USPS tracking
5. AI generates response:
"Hi Sarah! Your order shipped yesterday and is currently in Chicago. Expected delivery: Thursday by 8pm 📦"

2.1 seconds. Zero humans.

This is Brandwise.

[Alec Corum @AlecCorum]

Thank you @OpenAI this is sick!!

[Brandwise 🦉 @BrandwiseAI]

Brandwise is growing fast and we're expanding our team

Join us as our 3rd hire:
https://t.co/JnUorKoFGQ

[Brandwise 🦉 @BrandwiseAI]

Let me guess:

You're paying hundreds a month for your current email help desk and it doesn't automate anything

Brandwise automates everything from:
- ticket labeling
- ticket replies
- team member routing
- order tracking
- refunds & address updates

DM us to make the switch🦉

[Alec Corum @AlecCorum]

We grew @BrandwiseAI to hundreds of customers in 1 year with no funding

We're now funded and hiring our 3rd Founding Engineer (Fullstack)

Pay: competitive salary + 0.75 - 1.5% equity
Stack: Next.js, TypeScript, Convex
Location: Remote (US-based timezones)

Apply below 👇

[Brandwise 🦉 @BrandwiseAI]

Plus many other smaller features/optimizations

And we have much more coming soon, stay tuned 🦉

[Brandwise 🦉 @BrandwiseAI]

We haven't posted in a while... but we've been busy launching several new features like:

- Email help desk
- Shopify integration for social inbox
- Outbound DM campaigns

Here's a quick 🧵 of every new feature we've launched recently:

[Brandwise 🦉 @BrandwiseAI]

We added our Smart Label feature to DMs, so you can now automatically categorize your DM inbox based on any label you create

Smart Labels can now be applied to all channels: comments, DMs, and emails