Brian Gabriel

Customer Solutions at United | Thoughts are my own

[Brian Gabriel @BrianGabrielUAL]

Nothing better than spending Saturday evening at the United Center, watching the @chicagobulls, with the Customer Solutions team. They’ve worked so hard all year, the dessert cart is the best way to say thank you!
@weareunited #BeingUnited

[Brian Gabriel @BrianGabrielUAL]

The work our De-Escalation team accomplished in 2019 was remarkable. Tonight, we celebrate with a holiday party for the ages - reindeer hats included!

#BeingUnited @weareunited

[Brian Gabriel @BrianGabrielUAL]

Today we got to introduce our family to our United family during NOC’s Friends & Family Day. A huge thank you to all of them for supporting us, so we can support our airline and customers during this holiday season.

@weareunited #BeingUnited

[Brian Gabriel @BrianGabrielUAL]

Despite my questionable cooking skills, we had a blast making chicken parmesan at @FisherHouseFdtn.
@weareunited #BeingUnited

[Brian Gabriel @BrianGabrielUAL]

Could not be prouder of my friends at @packbackco. They are changing the game in the Education industry! Congrats Kasey, Jess, Nick and Mike!

[Forbes @Forbes]

Meet the #ForbesUnder30 2020: 600 innovators in 20 industries—all changing the world forever https://t.co/WqToD0vAhi

[Brian Gabriel @BrianGabrielUAL]

Team dinner in The Walnut Room at the world famous Marshall Field's (Macy’s). This team worked hard all year, and I couldn’t be prouder of what they accomplished. Bring on 2020!
@weareunited #BeingUnited

[Brian Gabriel @BrianGabrielUAL]

We’re back! Customer Service Solutions was back at ORD yesterday to help support their station offsite. We had a blast seeing old friends and rolling up our sleeves to get back into the operation.
@weareunited #BeingUnited

[Joseph Mallia @mallia2_joseph]

Customer Solutions and Recovery/De-Escalation team building day! Great time! ⁦@jacquikey⁩ ⁦⁦@bcstoller_ual⁩ ⁦@BrianGabrieUAL⁩ ⁦@weareunited⁩

[Joseph Mallia @mallia2_joseph]

Customer Solutions & Recovery/De-escalation team hosting our International Customer Contact Center team! Thanks for what you do! @bcstoller_ual @jacquikey @BrianGabrieUAL @LouFarinaccio @weareunited #beingunited

[Jill Dock @JillDSchill]

Celebrated my 30 year anniversary today with United! The company is even giving me a Apple Watch as a thank you for my service! Thank you United Airlines!

[Joseph Mallia @mallia2_joseph]

Customer Solutions & Recovery/De-Escalation team sharing insights with AO and Inflight teams! BOS rocks! ⁦@jacquikey⁩ ⁦@ChrisPainter21⁩ ⁦@SMullenmeister⁩ ⁦@cumiskey_kevin⁩ ⁦@DeanWhitt44⁩ #BeingUnited ⁦@weareunited⁩ ⁦@JenOB_United⁩

[Brian Gabriel @BrianGabrielUAL]

Everyone kindly join me in welcoming Erin Wiley as our new Customer Resolution Manager. Erin is an immensely talented leader and her experience in SOC & Inflight will be a strong compliment to our De-Escalation team.

Welcome to the team, Erin!

[Brian Gabriel @BrianGabrielUAL]

Wow! Our very own Storyteller, Peter Parker, watched over the Friendly Skies in Newark while the real Spider-Man was in Europe!

Peter has had a heavy hand in shaping United’s new voice, and just like this video, he crushed it!

[United Airlines @united]

Spider-Man: Far From Home is now in theaters. With Peter Parker away in Europe, our very own Peter Parker headed to New York to help out. Meet our “friendly airport Spider-Man.”

(Yes, we really have an employee whose name is really Peter Parker). #SpiderManFarFromHome 7.2

[Brian Gabriel @BrianGabrielUAL]

@SafeHumane the Storytellers had a bark of a time at the Old Town Art Fair this weekend supporting SHC and passing out brews. Thank you for all the work you do for the community!

[Brian Gabriel @BrianGabrielUAL]

At @United we care about our community in the air and on the ground. Today our Storytellers got a chance to do both while teaching an awesome group of kids Newton’s Laws of Motion and visiting United’s 727 @MSIChicago Thanks to everyone who participated! @WeAreUnited #BeingUnited

[Brian Gabriel @BrianGabrielUAL]

@arvind_garcha @weareunited What a way to kick off 2019! Love the success from the LHR team!

[Brian Sumers @BrianSumers]

Longtime followers know I’m skeptical about some airline innovations. But I’m impressed with this from ⁦@united⁩. No announcements have been made, so normally you wouldn’t know why you haven’t pushed back. But open the app, and there’s the answer. People just like to know.

[Brian Gabriel @BrianGabrielUAL]

Step into the Storyteller world as we take a sneak peak into a video that will soon be featured at Backstage! #BeingUnited @weareunited #Backstage2019

[Brian Gabriel @BrianGabrielUAL]

Last week our team celebrated the one year anniversary of Every Flight Has A Story. It's been an incredible year as we've added new team members and seen the positive impact this project has had on both our customers and our own employees. Cheers to 2019!

https://t.co/17Q7ytxUGO

[Brian Gabriel @BrianGabrielUAL]

@mcalee_natalia @united @weareunited Love this and couldn’t be prouder of the entire Storytelling team! Even on challenging days like today, this team is providing transparency for our customers on how a winter storm in the Midwest could impact your flight on the West Coast. #beingUnited