Nothing better than spending Saturday evening at the United Center, watching the @chicagobulls, with the Customer Solutions team. They’ve worked so hard all year, the dessert cart is the best way to say thank you!
@weareunited#BeingUnited
The work our De-Escalation team accomplished in 2019 was remarkable. Tonight, we celebrate with a holiday party for the ages - reindeer hats included!
#BeingUnited@weareunited
Today we got to introduce our family to our United family during NOC’s Friends & Family Day. A huge thank you to all of them for supporting us, so we can support our airline and customers during this holiday season.
@weareunited#BeingUnited
Team dinner in The Walnut Room at the world famous Marshall Field's (Macy’s). This team worked hard all year, and I couldn’t be prouder of what they accomplished. Bring on 2020!
@weareunited#BeingUnited
We’re back! Customer Service Solutions was back at ORD yesterday to help support their station offsite. We had a blast seeing old friends and rolling up our sleeves to get back into the operation.
@weareunited#BeingUnited
Customer Solutions & Recovery/De-escalation team hosting our International Customer Contact Center team! Thanks for what you do! @bcstoller_ual @jacquikey @BrianGabrieUAL @LouFarinaccio@weareunited#beingunited
Celebrated my 30 year anniversary today with United! The company is even giving me a Apple Watch as a thank you for my service! Thank you United Airlines!
Everyone kindly join me in welcoming Erin Wiley as our new Customer Resolution Manager. Erin is an immensely talented leader and her experience in SOC & Inflight will be a strong compliment to our De-Escalation team.
Welcome to the team, Erin!
Wow! Our very own Storyteller, Peter Parker, watched over the Friendly Skies in Newark while the real Spider-Man was in Europe!
Peter has had a heavy hand in shaping United’s new voice, and just like this video, he crushed it!
Spider-Man: Far From Home is now in theaters. With Peter Parker away in Europe, our very own Peter Parker headed to New York to help out. Meet our “friendly airport Spider-Man.”
(Yes, we really have an employee whose name is really Peter Parker). #SpiderManFarFromHome 7.2
@SafeHumane the Storytellers had a bark of a time at the Old Town Art Fair this weekend supporting SHC and passing out brews. Thank you for all the work you do for the community!
At @United we care about our community in the air and on the ground. Today our Storytellers got a chance to do both while teaching an awesome group of kids Newton’s Laws of Motion and visiting United’s 727 @MSIChicago Thanks to everyone who participated! @WeAreUnited#BeingUnited
Longtime followers know I’m skeptical about some airline innovations. But I’m impressed with this from @united. No announcements have been made, so normally you wouldn’t know why you haven’t pushed back. But open the app, and there’s the answer. People just like to know.
Last week our team celebrated the one year anniversary of Every Flight Has A Story. It's been an incredible year as we've added new team members and seen the positive impact this project has had on both our customers and our own employees. Cheers to 2019!
https://t.co/17Q7ytxUGO
@mcalee_natalia @united@weareunited Love this and couldn’t be prouder of the entire Storytelling team! Even on challenging days like today, this team is providing transparency for our customers on how a winter storm in the Midwest could impact your flight on the West Coast. #beingUnited