Brian Gade

Leading top-notch IT support teams

[Brian Gade @BrianGadeWI]

@hulu_support @hulu @DisneyPlus The least you could do is offer annual plans for bundles. (2/2)

[Brian Gade @BrianGadeWI]

@hulu_support what’s with the sudden billing change announced last week that’s charging your bundle customers high prices and trying to hide it? Trying to hide an 11% increase? Not cool!

[Brian Gade @BrianGadeWI]

@hulu_support @hulu @DisneyPlus I called support and they confirmed what I said - it’s a mandatory price change. You’re raising prices and trying to be sneaky about it. Shame on you. You’re going to lose a lot of subscribers over this, especially in this economy. (1/2)

[Brian Gade @BrianGadeWI]

Let’s keep this in the open - This was a deliberate change that impacts many customers. You removed overlapping billing without providing annual billing options for bundles, amounting to an effective 11% price hike. You owe a resolution to all impacted customers, not just me.

[Brian Gade @BrianGadeWI]

@AzureSupport my billing ticket has been open for almost three weeks and no one has responded. How do I get help?

#CustomerService

[Brian Gade @BrianGadeWI]

@DeviceDeploy No, Settings Catalog

[Brian Gade @BrianGadeWI]

@DeviceDeploy will Intune’s shift from Get-Set-Get to Declarative Management aid in removing CSPs that are no longer applied? Example: DeviceLock CSP supports Delete but Intune doesn’t currently expose a way to send a Delete.

#microsoft #intune #msintune

[Brian Gade @BrianGadeWI]

@pizzahut Thanks for taking care of things!

[Brian Gade @BrianGadeWI]

@pizzahut why is your account security so terrible?! Someone guessed my password & placed an order using my Hut Rewards points. I called the store to cancel the order then changed my password, BUT YOU DIDN’T SIGN THE HACKER OUT and they re-ordered! Give me my points back!

[Brian Gade @BrianGadeWI]

@MicrosoftHelps @WindowsUpdate how can admins deploy the 9/26/23 Windows Configuration Update via Configuration Manager?

[Brian Gade @BrianGadeWI]

@DeviceDeploy is Policy Sets ever going to add support for more app types (mainly Win32 and new Store) and come out of preview?

[Jim Gorr @thejimg]

@normfeuti I will miss reading at the start of my day online.

[Brian Gade @BrianGadeWI]

@normfeuti Now that RETAIL has concluded, will you be publishing a book (digital and/or print) that contains the whole series?

[Brian Gade @BrianGadeWI]

David Tracy @Jalopnik

[Brian Gade @BrianGadeWI]

@LastPassHelp why hasn’t anyone gotten back to me on my support ticket? I can’t use my Teams trial until it’s resolved so my limited time is going to waste ☹️

[Brian Gade @BrianGadeWI]

@slkissinger I see reference on your blog to the WSUS config CI CAB file but don’t see a file attached. Do you still share that file? #MMSMOA

[Brian Gade @BrianGadeWI]

Does anyone know if #MSMUG still exists/meets?

[Brian Gade @BrianGadeWI]

@MrBarryLewis https://t.co/pPFqlL6OYq

[Brian Gade @BrianGadeWI]

@HyperooBackup I opened a support case over a week ago and haven’t heard a word from the support team. What’s going on? 😡

[Brian Gade @BrianGadeWI]

@ChaseSupport I’m going to need a card tied to my credit card account that supports Chip+PIN for international travel. What do I need to do?