Brian Plant

[Brian Plant @BrianPlant12]

@Nat_alie11 @ONT_Dad Weekends missed because they took students on a graduating trip - coached teams so kids who can’t play sports outside of school, can play bball, soccer, vball etc... went in early to set up the classroom with snacks and lamps to make reading groups fun, the list goes on and on...

[Brian Plant @BrianPlant12]

@CBCAlerts How is this possible? They didn’t give travellers their money back?! Don’t worry @AirCanada you will make that all back PLUS MORE in INTEREST on ALL the money you are keeping from your customers for 2 YEARS!

[Brian Plant @BrianPlant12]

@AirCanadaVac will you be extending the current valid travel date from Dec 31/2020? Considering this travel ban will likely be a while still, isnt it pretty unrealistic to have every single person who booked travel during these weeks/months travel before Dec. 31/2020?

[Brian Plant @BrianPlant12]

@km_laird @TD_Canada We called almost 90 times over 3 days between the two of us... many times we didn’t even Get placed on hold because of technical difficulties... and if we did, it was always disconnected! Every single time. We still have not had contact with #ExpediaforTD

[Brian Plant @BrianPlant12]

Has ANYONE even gotten through to #ExpediaforTD???? Are they there?! Is this a scam? @TD_Canada look who is representing you right now - you should rethink this partnership!!! If other airline’s and travel agents can figure out a system to handle this crisis... so should you!

[Brian Plant @BrianPlant12]

@shyronnnnie @TD_Canada @AirCanadaVac Yikes! Air Canada ended up issuing our voucher bc Expedia for td was Completely un-reachable! Glad I get the privilege of sitting on hold with them for multiple hours again when it comes to rebooking! Awesome!

[Brian Plant @BrianPlant12]

@AirCanadaVac @TD_Canada Thank you @AirCanadaVac for stepping up!!!! We are grateful!

[Brian Plant @BrianPlant12]

Can @AirCanadaVac just verify my travel? It’s tomorrow- my @TD_Canada #ExpediaforTD account doesn’t even show my itinerary - no evidence of our trip. We leave tmrw! It says @AirCanadaVac has not confirmed my travel? Yet I have an emailed IT with seat selection! Yet no ‘real’ IT#

[Brian Plant @BrianPlant12]

Notice #ExpediaforTD doesn’t have twitter! We are hash-tagging a ghost. I DM’d @TD_Canada, they can’t help if booked through Expediafortd! We spoke to @TD_Canada @AirCanadaVac @Allianz & @ExpediaCA - YET, Expediafortd is the only one that can help & the only comp. we can’t reach!

[Brian Plant @BrianPlant12]

@shyronnnnie @TD_Canada @AirCanadaVac Even after the travel date has passed and we didn’t board the plane?! There is no communication! Why don’t they put that on their website so @AirCanadaVac people stop calling! I’m shocked you got through! You must have a magic phone!

[Brian Plant @BrianPlant12]

@AjayJohal16 @TD_Canada @TD_Canada can’t help you! They just keep saying that to people! They direct you to the visas insurance.. which will cover up to $5000 For cancelling - IF you qualify! And you’d better believe they will be looking for ways to NOT refund people!

[Brian Plant @BrianPlant12]

@shyronnnnie @TD_Canada You’re not serious? Are they honouring AirCanada’s deal to change vacation dates? In a week? No wonder @AirCanadaVac keeps redirecting everyone back to #ExpediaforTD, they don’t plan on honouring their promise to those that didn’t book directly with them! Pony up the $ @TD_Canada

[Brian Plant @BrianPlant12]

@davebas88 @Expedia @TD_Canada Thry won’t cancel anything bc then they really have to give refunds!

[Brian Plant @BrianPlant12]

@markbrownson Are they really at the phones 24/7?? Is #expediafortd even at the phone at all? Unbelievable!