told me, “Oh, well part of that order is from a manufacturer so I don’t know how long it’ll take for that to get cancelled.” I am beyond upset w/ the lack of knowledge, empathy, & integrity at this company. I used to be their biggest fan & now I will never order from them again.
@SmartPak I’ve never been more disappointed in this company. After showing explicit proof in the form of screenshots to multiple employees (including a manager) that my order qualified for their $50 gift card promotion, SmartPak refused to uphold their promise and give me my…
due… gift card. I have screenshots showing my order qualified for the promotion, yet they refused to make the situation right. Moreover, a supervisor named LINDA said she would cancel my order, but never did. Therefore, I had to call back again and talk to another person who…
@SmartPak I messaged you all via chat at 9:04am, to which I was told that someone would be with me. It's now 9:18am & still no response besides that of a chat bot. Please amend your chat function online. This is absolutely ridiculous & beyond frustrating.
This is our first ride back doing arena work in months. Prior to this we've been focusing on trail rides and horse camping. Can't wait to keep trail riding and doing some arena work! #equestrian#youtuber#horses#horseshow#apha#ptha
https://t.co/ZJmB1jPFvV
I recently threw a birthday party for Marty! Can you believe he's already four years old? Watch this little vlog of my Marty Party 2022 ❤️ #apha#ptha#horses#equestrian#vlog
https://t.co/58mxBGQDbU