Matt Brookes

[Matt Brookes @Brookesyboy88]

@Microsoft - I have been trying for weeks to reset my password and keep being told I haven’t met the criteria. This is now urgent , can someone PLEASE help!

[Matt Brookes @Brookesyboy88]

@JeremyClarkson - Breaking my Hawkstone cherry!!

[Matt Brookes @Brookesyboy88]

@micrsoft - Despite several attempts online I have been unable to reset my Hotmail password. I need some urgent assistance please

[Matt Brookes @Brookesyboy88]

@currys Sent, again !!

[Matt Brookes @Brookesyboy88]

@currys - Anything?

[Matt Brookes @Brookesyboy88]

@currys - so thanks for the refund of my return finally . That was for the turntable, what about the care plan that I took out and obviously wasn’t needed when I returned the item plus the compensation I would like as a complaint ? Come on you’re almost there….

[Matt Brookes @Brookesyboy88]

@currys Details sent three times this evening , does this mean I’m actually going to get my refund???????????????

[Matt Brookes @Brookesyboy88]

@currys Well we’ve made it to Tuesday and I’m guessing you’re going to tell me I need to wait some more whilst your team continuing to allegedly investigate

[Matt Brookes @Brookesyboy88]

@currys Ha ha ha here we go!!!

[Matt Brookes @Brookesyboy88]

@currys Watch this space everyone @currys will show yet again how incompetent they are !!!

[Matt Brookes @Brookesyboy88]

@currys - so how was your weekend? Busy processing my refund I’m guessing ???

[Matt Brookes @Brookesyboy88]

@currys - So after almost two months of waiting for my refund (on a turntable that cost £130) plus compensation, yesterday you told me to wait 24 more hours. Your time is now up and I still haven’t received my refund. Anything to say???

[Matt Brookes @Brookesyboy88]

Hands up if anyone else thinks @currys have no idea what client service is? I’ve been fobbed off for almost two months and keep being told ‘just wait 24/48 hours’ and our team will respond. You’re a joke @currys

[Matt Brookes @Brookesyboy88]

@currys - Another day goes by and still no sign of my refund. Apparently I need to be patient and wait. Laughable service !!!

[Matt Brookes @Brookesyboy88]

@currys Guess what everyone , was told earlier to DM @currys again and guess what there’s still no progress !! So glad there’s better electrical stores to buy from . Once I get my full refund and compensation I will never use @currys again. I’d suggest you all do the same!!!

[Matt Brookes @Brookesyboy88]

@currys - Go on, surprise me and tell me I’m getting my refund and compensation today !!!

[Matt Brookes @Brookesyboy88]

@currys Brace yourselves everyone they’re surely going to give me good news !!! 🤣🤣

[Matt Brookes @Brookesyboy88]

@currys When I do I’m expecting the standard response which shows put incompetence of Currys and especially the Chelmsford branch but hey let’s see, you might surprise me!!!

[Matt Brookes @Brookesyboy88]

@nectar Thanks Abbie, info sent

[Matt Brookes @Brookesyboy88]

@nectar - I’ve had 5000 points taken off my card from Shorehead, what is this??