Buljan & Partners DE

Consultancy for Customer Centric Management. Our aim is to create and grow sustainable competitive advantages for our customers.

[Buljan & Partners DE @Buljan_DE]

Dadurch dass sich immer mehr Kunden im Internet mithilfe von Adblock gegen Werbung wehren, werden Offline Touchpoints immer wichtiger #Touchpoints #Horizont https://t.co/VY1l0tTbrn

[Buljan & Partners DE @Buljan_DE]

How will you serve customers better in 2019? #CustomerService #2019 https://t.co/w1c9ebgAOK

[Buljan & Partners DE @Buljan_DE]

Who is Generation Z and how can you interact with the newest generation of consumers? #GenerationZ #DigitalAge https://t.co/h3NWHYObOo

[Buljan & Partners DE @Buljan_DE]

Jan Schemuth erklärt in einem Interview mit eyebizz was hinter dem Begriff Customer Journey steckt #CustomerJourney #Interview #eyebizz https://t.co/IzDcJQOSNZ

[Buljan & Partners DE @Buljan_DE]

Interesting: 5 Ways Employee Engagement Makes Your Company More Competetive https://t.co/MDJbDl6HeV

[Buljan & Partners DE @Buljan_DE]

Good read: To improve employee engagement, comapnies must measure results #EmployeeEngagement #Data https://t.co/S8Neb7VfzJ

[Buljan & Partners DE @Buljan_DE]

Shep Hyken's top 10 business books of 2018 #TopTen #CustomerService https://t.co/83zTIh5LIX

[Buljan & Partners DE @Buljan_DE]

Shep Hyken shares 5 tips for how to create customer loyalty #CX #CustomerLoyalty https://t.co/d3Po2LNd5M

[Buljan & Partners DE @Buljan_DE]

Die Erwartungen von Kunden an Unternehmen sind größer als je zuvor. Um diesen Erwartungen und Wünschen ihrer Kunden gerecht zu werden, müssen Unternehmen zu einem tiefgehenden Verständnis der Daten gelangen. Mehr zur Analyse von Kundendaten: https://t.co/bQtNDdFVwB

[Buljan & Partners DE @Buljan_DE]

Eine Studie von der ECC Köln zeigt, welche die beliebtesten Social Shopping Kanäle sind #SocialShopping #SocialMedia #CustomerJourney https://t.co/kS8GDDieu8

[Buljan & Partners DE @Buljan_DE]

4 Tipps um den Erfolg ihres B2B-Shops zu erhöhen #B2B #Retail #CX https://t.co/HQPwapN5oG

[Buljan & Partners DE @Buljan_DE]

How to take charge of your e-commerce customer service and build a successful e-commerce store #Ecommerce #CustomerService https://t.co/oXSVx9faMl

[Buljan & Partners DE @Buljan_DE]

Good read: Omnichannel customer service improves customer experience https://t.co/wHSbLIc8Re

[Buljan & Partners DE @Buljan_DE]

Eine Studie zeigt dass die persönliche Beratung immer noch der stärkste Faktor für den erfolgreichen Abschluss der Customer Journey ist #CustomerJourney #WuV https://t.co/Crp0WbwD6A

[Buljan & Partners DE @Buljan_DE]

5 steps to imrpove your teams employee engagement #EmployeeEngagement #PeopleMatters https://t.co/ZY1XCb9i4s

[Buljan & Partners DE @Buljan_DE]

"Klassische Customer-Journey-Modelle funktionieren nicht mehr" Dr. Gerd Wolfram teilt im Interview mit Springer Professional seine Gedanken zu Customer Journey und Experience #CX #customerJourney #Springer https://t.co/2pt6V7DyvB

[Buljan & Partners DE @Buljan_DE]

Today, customer data, knowledge, and insights are more valuable and of more strategic importance than ever before. Here's how to keep customers in the digital world. #CustomerRetention #DigitalAge #CXM https://t.co/BnIHzkQton

[Buljan & Partners DE @Buljan_DE]

8 ideas for how to increase your employee engagement #EmployeeEngagement #Tips https://t.co/zs2X8q6Lw0

[Buljan & Partners DE @Buljan_DE]

Lawn care company GreenPal sent treats to their customers for their pets to create an emotional connection and increase customer loyalty. Read the following article to find out how to successfully create an emotional bond with your customer: https://t.co/4r2d0U9B1z

[Buljan & Partners DE @Buljan_DE]

Black Friday is a great opportunity for your company to increase sales. Read the following article on cxm to find out how to properly set up your company for Black Friday. #BlackFriday #Retail https://t.co/Hsh6UKwkwu