Victoria Burden

Wife to Neil and mummy to a cute King Charles at all times!! Proud mummy of Topanga our IVF princess 💕

[Victoria Burden @BurdenVictoria]

@DesignMyNight I have no way of DM so no but yes my venue is V-ATE pit stop in Lincolnshire. Well over a week and apparently no one on your team knows how to pick up a phone x

[Victoria Burden @BurdenVictoria]

@DesignMyNight can you please contact me as a matter of urgency. I am from one of your venues and you have not replied to me in over a week and you are overcharging me now in excess of £300

[Victoria Burden @BurdenVictoria]

@Tesco thanks for robbing me of an evening by cancelling my order which I have been waiting for for an hour! Don’t worry that I had no dinner in for my husband and I… get your s**t together! I will never order again!

[Victoria Burden @BurdenVictoria]

@LincsPolice can you please DM me about chasing up an online crime submission. It’s been over 48 hours now and nothing.

[Victoria Burden @BurdenVictoria]

@Sofology we booked delivery for today, we sold our sofa, it went. You had no reference in your system to our delivery even though I have received confirmation and the best you can do is Wednesday? We have a toddler in the house and no sofa for the next 5 days!!

[Victoria Burden @BurdenVictoria]

@Sofology you have tried to book my delivery twice over the past month. It was booked for today and now you have no record of my delivery in your system yet I have a confirmation. I have a 2 year old in my house and now no sofa and you think next Wednesday is good enough??

[Victoria Burden @BurdenVictoria]

@DaniGaravelli1 @caitlinmoran @maddysaysalot

[Victoria Burden @BurdenVictoria]

@DGIB94267324 @superbob123456 @official_jema @Nelie_Humphreys @superbob123456 this person has no followers! They are only relevant if they are arguing about someone who is relevant. I wouldn’t waste your time x

[Victoria Burden @BurdenVictoria]

@MaddyGotNoJokes @adamgarriereal Obscene 😂😂😂 calm down love 🤦‍♀️😳🙄

[Victoria Burden @BurdenVictoria]

@MaddyGotNoJokes It’s as likely to happen as her revealing she is actually a lizard!

[Victoria Burden @BurdenVictoria]

@MaddyGotNoJokes I would like to take this opportunity to remind you about “the bride picture and the bell” 😂

[Victoria Burden @BurdenVictoria]

@MaddyGotNoJokes Lol can you teach Dad too please!

[Victoria Burden @BurdenVictoria]

@OpenreachHelp I don’t know the name of my engineer here today but somehow he appears to be solving it when others haven’t. I will keep you updated.

[Victoria Burden @BurdenVictoria]

Surprise surprise my @v_ate_uk order with @BTBusiness is not being installed again! 5th visit this morning from @WeAreOpenreach @OpenreachHelp on an order that had a raised complaint. 2 weeks today my business has to open and I currently have no internet installed! Ordered May!

[Victoria Burden @BurdenVictoria]

@btbusinesscare He is still here trying to solve it! He is an absolute star in customer service and problem solving! You are lucky to have him. Our last 4 engineers have all been the same, it is the organisation prior to and post appointments that let’s us and the engineers down.

[Victoria Burden @BurdenVictoria]

I have been dealing with Diana and Annalise at @BTBusiness @btbusinesscare who had assured me this was getting sorted but instead I organised child care to be here yet again to be disappointed. It would be easier and cheaper to stay home and close up all together at this point.

[Victoria Burden @BurdenVictoria]

Thinking of chaining myself to the A17 Sutterton roundabout with some placards about how @btbusinesscare and @WeAreOpenreach are collectively starving my company and my team of their livelihood because they just can’t communicate! Get @v_ate_uk some internet installed please!!

[Victoria Burden @BurdenVictoria]

So apparently we are raising our third order for something I know will never be fitted with @btbusinesscare and @WeAreOpenreach in the hope that this time something might change 🤔! Honestly nearly cried on the phone just now as if @v_ate_uk we needs this on top of COVID! #helpme

[Victoria Burden @BurdenVictoria]

Two days of messaging and still not one person from @btbusinesscare has actually contacted me regarding the complaint we have had to raise. Just passed from each shift of customer service advisors and no action. I just need some help or @v_ate_uk is not opening next month!

[V-ATE Boston @v_ate_uk]

Sorry to use our business account for this but we are really struggling to get @btbusinesscare to contact us regarding a major issue we are having at our new site. Please retweet to let them know how majorly they are affecting a business just wanting to get open and back to work