I’ve not been here for a while…here’s why… https://t.co/UCCtqkylPQ It’s been a year in the making & planning. Feels quite bold, brave & very grounded in my values. Go check it out if you have a mo, share it with your pals, spam my contact form & hit me up for a chat 💕✌🏼
I did a thing…💕 The more I do these the more I learn! Such a privilege to chat to Lucy and Julie from Cheshire West and Chester parent carer forum. An inspiring conversation about how a network of volunteers and data from a survey can influence change https://t.co/eF8R1cOJg3
Feeling deeply honoured & very grateful 😊I want to thank those who have been with me on this journey, you truly are amazing! Let’s keep exploring how Patient Experience is kept at the heart of everything we do. @tandgicft@iHealthVisiting@FNightingaleF
Wigan Parent Carer Forum are recruiting! If you know anyone that might be interested in this really flexible and fulfilling role please do share 💕 https://t.co/cOK6ppgHBm
I’ve been thinking a lot about the importance of relationships in enabling change. This pretty much says it all. A lot hinges on how we are with each other 💕
A growing evidence base shows the importance of social relationships, trust & collective intelligence for enabling change. @sam__rye describes "relational infrastructure", the web of human relationships & ways of being that enable us to work together & make change possible. Three ways to build it:
1) Give it more priority - e.g., create time in the initiative to step out of “delivery” & take people away for connection time in a different space to support this
2) Invest in skills in relational approaches – & seek to create space & mandate for people to practice these skills
3) See relationships as outcomes in their own right as they create the conditions for solutions to emerge
https://t.co/tVlOvMIA88 Thank you @juneholley.
"Leadership is language". Words are powerful tools that energise or deflate, inspire or dishearten. When we talk about "resources" rather than "people", or use "they" rather than "we" or say someone is lazy or use "must" or "have to" or abbreviations excessively, we set the culture. There are some great examples of leadership teams identifying words they want to use more & less often & holding each other to account for it: https://t.co/46cl1VGwTF Via @ant_murphy@noelito
Most transformation efforts fail. Major new research from @BainandCompany says only 12% of big change programmes produce lasting results. They identify six "good practices" for large scale change strategies that greatly increase the likelihood of success:
1) Treat transformation as a continuous process rather than a discrete programme.
2) Build it into the operating rhythm of the organisation
3) Explicitly manage energy for change - sequence changes to avoid widespread organisational fatigue
4) Use aspirations, not benchmarks, to set goals - top-down data driven mandates can crush transformational thinking
5) Adopt a “middle-out”, rather than "top down" approach
6) Allow sufficient funding (in the research, nearly every failed transformation wasn't funded properly)
https://t.co/bJnJ4jm4X7. Via @HarvardBiz
Building a "minimum viable community of practice". Communities of practice (CoP) can be such powerful spaces for change. They enable people to share knowledge & experience & build collective capability for change. But what is are the bare minimum aspects that should be in place so a CoP can thrive?
1) Ways of working openly: From the start, people need to see what’s happening within the CoP & how they can get involved
2) "Backchannels and watercoolers": Social spaces for members to interact, that enable the social dynamics of the CoP to work
3) Celebration of milestones: recognition of the efforts & input of CoP members
https://t.co/SZmuMDVvyc. By Laura Hilliger @WeAreOpenCoop #Quality2024
1st feedback session with parents following the Focus Groups. You Said We Did/Are Doing. Parents thanked me for showing them that their voice/involvement has made a difference to making improvements within HV benefiting future families in Tameside @FNightingaleF@iHealthVisiting