@USAA hitting new lows. Forcing every rep to read exact scripts, no autonomy, no humanization, treating their call center reps like human AI reps. 20 years ago I would brag to everybody I could about how great USAA was. My how the mighty have fallen...
@larryelder@larryelder, you're better than this. A quick look at their business page shows none of these reviews, but what they do show is a bar that's had declining service, food quality, and customers for over a year...
@ChroniclesNate All while making payments on the loan...
How is that better than investing in a non-guaranteed index fund that over decades gives you a far higher return?
@ChroniclesNate IBC = Pay everything to a whole life contract with their massive fees for years until you save enough that you can then borrow against some if it (80-90%) at ~5% interest to either buy things or invest in other vehicles that you hope give you a higher return than 5%. Right?