CAB MEDWAY

Sending out some helpful posts about our services in Medway and a range of advice topics.

[CAB MEDWAY @CABMedway]

Are you a carer? You can get help and support if you're responsible for looking after someone who has a disability, is getting old or has become ill. Learn more about what a carer is, your rights as a carer, and the support available here: https://t.co/4KiMGUCgXV

[CAB MEDWAY @CABMedway]

Got your summer holiday coming up? Our advice can help you whether you’re getting ready to book or something hasn’t gone to plan. See the link below or call our Consumer Helpline on 0808 223 1133 (freephone, Monday-Friday, 9am-5pm).
https://t.co/fkbUBxo7Wc

[CAB MEDWAY @CABMedway]

You can get help with the cost of transport if you're disabled. Find out more on our website:
https://t.co/5OX6n0ecGU

[CAB MEDWAY @CABMedway]

If you're being chased for a debt, feel free to email our debt team at [email protected] and one of our caseworkers can start supporting you to achieve your preferred outcome.

[CAB MEDWAY @CABMedway]

If something’s gone wrong with an item you’ve bought, you might be entitled to a refund, repair or replacement. It doesn't matter if you bought the item new or secondhand - you'll still have rights. Find out more at: https://t.co/1eMdPao2gq

[CAB MEDWAY @CABMedway]

If you receive a text about needing to repay your Winter Fuel Payment, it is a scam. If you earn over £35,000, in most cases the payment will be recovered automatically. Find out more at: https://t.co/eAUdFYdAwp

[CAB MEDWAY @CABMedway]

There are over 1 million people in debt to Loan Sharks in England. If you're borrowing money, red flags are no paperwork, extra charges, and pressure to repay. Get support today at: https://t.co/NMVmfMS3n7

[CAB MEDWAY @CABMedway]

If you are in urgent need of advice, you can ring the Citizens Advice Adviceline on 0800 144 8848 (freephone, 9am-5pm, Monda-Friday) and speak to an Adviser about whatever issues you're 'struggling with.

[CAB MEDWAY @CABMedway]

Travel insurance can give you extra protection if your holiday doesn't go as planned. Check out our top tips: https://t.co/mmJITNEdWY

[CAB MEDWAY @CABMedway]

Our phone lines are currently down. If you're in need of advice, please visit one of our Outreaches or email us: [email protected]. If you need debt help, our Money Advice Team attend certain Outreaches & can be emailed: [email protected].
https://t.co/kAFYAViK3N

[CAB MEDWAY @CABMedway]

Travelling to the EU? A new digital border system that requires fingerprints and photos alongside a passport scan came into effect on 10th April. Make sure you allow extra time at the airport to avoid delays or disruption. Find out more here: https://t.co/S06oX38AoQ

[CAB MEDWAY @CABMedway]

You can sit down with our Advisers today in Chatham at the Salvation Army between 10am-12pm or at Twydall Library between 1pm-5pm. No appointment needed.

[CAB MEDWAY @CABMedway]

Back billing is when your energy supplier charges you for past usage. Your supplier can’t usually send you a bill for energy you used more than 12 months ago. If this applies to you, call the Citizens Advice Consumer Team on 0808 223 1133 or visit: https://t.co/rKUbJkAZzu

[CAB MEDWAY @CABMedway]

If you used finance to buy a car, motorbike or van between 6 April 2007 and 1 November 2024 you may be owed compensation. Find out more at https://t.co/amvqQkgW9s or by calling the Citizens Advice Consumer Helpline on 0808 223 1133 (freephone, Mon-Fri, 9am-5pm).

[CAB MEDWAY @CABMedway]

We're now running dedicated sessions focused on debt advice at Twydall Library every Tuesday from 1pm-5pm. No appointment needed.

[CAB MEDWAY @CABMedway]

You only need a TV licence if you watch or record live TV, or use BBC iPlayer. Learn more about who needs a TV licence here: https://t.co/JKToZDkvNY

[CAB MEDWAY @CABMedway]

This week is Debt Awareness Week. If you've fallen behind on any of your bills and can't see a way to manage things, feel free to email our Money Advice Team at [email protected] to start the process.

[CAB MEDWAY @CABMedway]

If you’re flying from the UK, or with a UK/EU airline and your flight’s affected by disruptions in the Middle East, you’re entitled to be flown to your destination as soon as possible on any airline, plus meals and hotels if needed. Find out more at: https://t.co/phw8LMXTfK

[CAB MEDWAY @CABMedway]

Reporting scams can help to track down scammers and protect others.

You can report scams to:
- 7726 for texts
- [email protected] for emails

Check what steps you can take on our website: https://t.co/8kPJXLl99S

[CAB MEDWAY @CABMedway]

Do you know your rights when a clothes or shoes order goes wrong?

From fake online shops, delivery delays and refund policies - we can help you understand what you’re entitled to.

Find out what you need to know to stay #ShopAware online.

https://t.co/gilT6NyKrM