CA Rishabh Srivastav

Always ready to face uncertainties...

[CA Rishabh Srivastav @CACMARISHABH]

@18002096006 No one reached yet @18002096006 @anandmahindra @MahindraRise @jagograhakjago

[CA Rishabh Srivastav @CACMARISHABH]

Dear @MahindraRise @anandmahindra @jagograhakjago @PMOIndia @IndiaToday @MahindraScorpio,

I purchased my vehicle on 13 June 2025. It met with an accident on 23 July 2025. What should have been a routine insurance repair has turned into nearly a year of harassment, negligence, and endless workshop visits.

My vehicle was first sent to Om Mahindra on 12 August 2025 and remained there for almost 6 months. Despite claiming approximately ₹7 lakh from the insurance company, the workshop failed to restore the vehicle properly. Following repeated complaints and escalations, Mahindra shifted the vehicle to Gomti Mahindra, where another 2 months were spent attempting to rectify the defects created during the initial repair.

Even after all this time, the problems did not end. Instead, new issues kept surfacing:
• Infotainment system failure immediately after delivery
• Missing dashboard/windshield fitment components
• Persistent roof thumping noise
• Steering still not properly aligned despite multiple calibrations
• Paint bubbling and peeling
• Multiple fitment and workmanship defects

It has now been almost 10 months since the accident and nearly 1 year since purchase. During this period, my vehicle has spent more time inside Mahindra workshops than on the road. I have paid EMIs of ₹37,500 every month, incurred substantial travel expenses, lost valuable business time, and suffered immense mental stress—all because Mahindra’s authorized workshops have repeatedly failed to repair the vehicle correctly.

What is most disappointing is not the accident itself, but the complete lack of accountability afterward. The vehicle has been inspected by multiple dealerships, multiple technical teams, and numerous customer care representatives. Every time I am assured that the issue has been resolved, another defect emerges.

A customer who spends lakhs on a vehicle should not have to spend an entire year chasing workshops for basic repair quality. After nearly a year, I am still driving a vehicle with unresolved issues arising from repairs performed by Mahindra’s own authorized service network.

I am publicly requesting Mahindra’s senior leadership to intervene and review this case in its entirety. No customer should have to endure such an experience after trusting the brand and its authorized workshops.

If this matter is not resolved conclusively and immediately, I will be compelled to pursue all available legal, consumer, and regulatory remedies.

Vehicle No: UP72CE7273

#Mahindra #MahindraService #CustomerExperience #ConsumerRights #PoorWorkmanship #AutomobileIndustry #CarService #PoorService #ServiceFailure #QualityIssues #AutomotiveRepair #InsuranceClaim #AfterSalesService #VehicleRepair #CustomerSupport
#MakeInIndia #IndiaAuto #ViralPost #TrendingNow

[CA Rishabh Srivastav @CACMARISHABH]

@18002096006 When they will connect? its almost 11 months since I met accident, I am hearing this

[CA Rishabh Srivastav @CACMARISHABH]

How long is a customer expected to suffer due to poor repair quality and repeated failures? Waiting for a responsible response from Mahindra’s senior team. @anandmahindra @MahindraRise @Mahindra_Auto @jagograhakjago @PMOIndia @aajtak #Mahindra #MahindraAuto #CustomerComplaint #AfterSalesService #ServiceFailure #ConsumerRights #XUV700 #ScorpioN #QualityIssue

[CA Rishabh Srivastav @CACMARISHABH]

It’s been almost 1 year since my accident and ever since the repair by Om Mahindra, I have been facing continuous issues. Multiple repair attempts have failed to permanently resolve them.

I will not pay a single rupee for further rectification. I request Mahindra to arrange an OEM-level inspection and permanent repair under direct supervision. I’m tired of repeated workshop visits and temporary fixes. I need a final resolution, not another trial-and-error repair.

#Mahindra #MahindraAuto #CustomerExperience #ServiceIssue #QualityConcern #ScorpioN #SUV #AfterSalesService @anandmahindra @MahindraRise @18002096006 @Mahindra_Auto @jagograhakjago

[CA Rishabh Srivastav @CACMARISHABH]

@anandmahindra @MahindraScorpio We are paying a significant amount for these vehicles and services, and this is the kind of treatment we receive?

This experience has been nothing short of pathetic, and I sincerely hope this issue is escalated and taken seriously. @anandmahindra @MahindraScorpio

[CA Rishabh Srivastav @CACMARISHABH]

I am extremely disappointed with the service experience from Mahindra. I purchased my vehicle just 8 days ago, and within this short span, I’ve already faced two major issues.

@anandmahindra @Mahindra_Auto @MahindraScorpio

[CA Rishabh Srivastav @CACMARISHABH]

Day before yesterday, the driver-side tyre started tearing on its own during air inflation. Yesterday, the co-driver’s side rear tyre went flat. I booked RSA service at 1:15 PM — it’s been over 2 hours, and no one has arrived at my location. @anandmahindra @MahindraScorpio

[CA Rishabh Srivastav @CACMARISHABH]

@anandmahindra @MahindraScorpio It is a basic requirement to be able to change or repair a tyre. The fact that I’m left stranded over such a minor issue speaks volumes about the quality of after-sales support. @anandmahindra @Mahindra_Auto @MahindraScorpio

[CA Rishabh Srivastav @CACMARISHABH]

@anandmahindra @MahindraScorpio To make matters worse, I discovered that there is no jack available. RSA representative claimed they cannot assist further due to the lack of tools on my end. This is beyond frustrating for a premium vehicle, this level of negligence and lack of support is completely unacceptable

[CA Rishabh Srivastav @CACMARISHABH]

How long?

[Zepto Cares @zeptocares]

@CACMARISHABH @aajtak @abplive @ZeeNewsEnglish @FinMinIndia @IncomeTaxIndia @cbic_india @GST_Council We’re reviewing your concern and will get back to you shortly. Please bear with us in the meantime.

[CA Rishabh Srivastav @CACMARISHABH]

@jagograhakjago @PIBConsumerFood @ZeptoNow @aajtak @abplive @ZeeNewsEnglish @FinMinIndia @IncomeTaxIndia @cbic_india @GST_Council First use dark pattern then do apologies nice.

[CA Rishabh Srivastav @CACMARISHABH]

I placed an order from my iOS device at₹924 and at the same time when I checked pricing from my other two phones, a premium segment Android and a Normal phone, I found a difference of approx ₹300. Why @ZeptoNow you are using the dark pattern with us.

[CA Rishabh Srivastav @CACMARISHABH]

@jagograhakjago @PIBConsumerFood Wow, @ZeptoNow that’s an amazing reality. One of the worst e-commerce provider. Using dark pattern and forcefully giving us the refund when we notice.

[Zepto Cares @zeptocares]

@CACMARISHABH @aajtak @abplive @ZeeNewsEnglish @FinMinIndia @IncomeTaxIndia @cbic_india @GST_Council We’re reviewing your concern and will get back to you shortly. Please bear with us in the meantime.

[CA Rishabh Srivastav @CACMARISHABH]

The clock has stopped ticking. The Titan #RatanTata passes away. India has lost a Ratan, He will forever soar high in our memories. R.I.P 💐🙏🏻

[CA Rishabh Srivastav @CACMARISHABH]

@socialepfo @FinMinIndia I had raised a request of withdrawal for my client’s PF on 29 June 2024
Tracking ID 10103388806106002 and UAN number is 101033888061 and the status is still under process why so much delay more than 30 day's completed. May I know the reason?

[CA Rishabh Srivastav @CACMARISHABH]

@PhonePe it’s being more than 24 hours I’ve not received my business account settlement. I’m continuously trying to connect with the customer support they’re just giving me time. Already 8am and 6pm tat is crossed. Kindly initiate my amount. @UPI_NPCI @PhonePeSupport @RBI

[CA Rishabh Srivastav @CACMARISHABH]

#whatsappdown

[CA Rishabh Srivastav @CACMARISHABH]

#WhatsApp down ? 🤔 @WhatsApp @Meta