@TiredBengalsFan Thank you for bringing this to our attention! We have forwarded this feedback to our internal team, who will be sure to review it right away.
@KuriousGuice Good morning, we are so sorry to hear about any recent negative experience you had while visiting one of our locations. May we please ask that you private message us with additional details so we can look into this matter further on our end?
Thank you.
@arianatmartinez I am so sorry that your order was cancelled. Please feel free to give our team a call at 877-846-9997 and a teammate will be able to further assist you with this.
Thank you
@90sMentos Good afternoon, please feel free to message us directly, and we will be happy to assist going forward since I see this is showing as delivered on 3/12/22.
Thank you
@False_Mercy Good afternoon, any time you receive an unauthorized purchase, we always recommend reaching out directly to your financial institution to notify them so they can assist you. If there is anything further we can assist you with please dont hesitate to private message us.
@CDL201 Hey there- This is not something we like to hear either. Sorry for the experience. Would you mind sending a DM with the date and location so we could look into this further?
@TCaprise Hey Tommy - We get it, everyone's tastes are different. Collective feedback helps us know what to stock and when, yours included. We'll make sure our team receives your comments.
@scaelsa Hey there - That is not what we like to hear! Can you please DM us with more details about your experience as well as your purchase information?