Citizens Advice Somerset

We support whole communities by helping people individually.
Your local advice charity providing free, confidential, independent, and impartial advice.

[Citizens Advice Somerset @CASomerset]

We're seeing an increase of people affected by the harms of gambling.

If you’re worried about a loved one’s gambling habits, it can be difficult to start the conversation.

Read our advice to see what support is available ⤵️
https://t.co/xv6ZsHsCLZ

[Citizens Advice Somerset @CASomerset]

Looking to change bank or building society?

The Current Account Switch Service makes switching from one bank or building society to another simple and stress-free.

Visit https://t.co/PJDgDLRQSr

[Citizens Advice Somerset @CASomerset]

🔑 Looking for a place to rent in England?
It’s important to understand what the tenancy agreement will be between you and your landlord and what rights you have.

Our advice can help ⤵️
https://t.co/U6vPdvzKWe

[Citizens Advice Somerset @CASomerset]

Planning to get work done to your home?

You’ll usually need planning permission from your local council if you’re building something new or making a major change to your building.

Find out more ⤵️
https://t.co/95l9O6fiFE

[Citizens Advice Somerset @CASomerset]

Have you bought something that is not what was advertised or doesn’t match the seller’s description?

✅ You might be entitled to a refund, repair or replacement.

Find out more ↩️
https://t.co/SCizCwUUqc

[Citizens Advice Somerset @CASomerset]

If you’re having problems with your neighbour:
✍️ Take a note of when it happens
💬 Talk to them if you feel safe and comfortable
✅ Get help from a mediator

Check what steps you can take ⤵️
https://t.co/YsUqGQm6L6

[Citizens Advice Somerset @CASomerset]

An unexpected bill, the sudden loss of a job, a relationship ending.

Whatever financial change has happened, local support is available ⤵️
https://t.co/etbpKp2ni2

#LocalSupport
#CrisisHelp
#FinancialResilience
#CrisisAndResilienceFund
#HeatingOilHelp

[Citizens Advice Somerset @CASomerset]

Have you been contacted by your benefit office because you've been paid too much?

👉 This can happen for a number of reasons and the benefit office might take action to recover the overpayment.

We can help you understand your rights ⤵️
https://t.co/XHpNhZgBLA

[Citizens Advice Somerset @CASomerset]

The cost of living is no longer a one-off ‘crisis’. It’s a monthly reality for millions.
We’re calling on the government to take immediate action on rising energy bills, rent, and debt.
It’s time to #TurnTheTide
Something has to change.
➡️ https://t.co/v6hF0Yvsng

[Citizens Advice Somerset @CASomerset]

We've teamed up with @MineheadEYE to bring in-person advice to Minehead from today.

Find out more and all the ways to get advice, here ⤵️
https://t.co/TTlvFCPDtV

[CitizensAdvice @CitizensAdvice]

Today we’re launching our #TurnTheTide campaign, calling on the government to take immediate action on rising energy bills, rent, and debt.

It’s no longer a one-off ‘crisis’, but an everyday reality for millions of people. Something has to change.

➡️ https://t.co/XAkQaeyxvM

[Citizens Advice Somerset @CASomerset]

Don’t feel embarrassed to report a scam, it can happen to anyone.

Reporting can help to:
✅ Protect you from further risks
✅ Track down and stop scammers
✅ Prevent more people from being scammed

We can help you understand what steps to take ⤵️
https://t.co/gmBKmfX9v4

[Citizens Advice Somerset @CASomerset]

🏘️ Are you sharing a home with other people?

It’s important to understand your rights and responsibilities.

Our online advice explains what you need to know ⤵️
https://t.co/xqs6bgj8p7

[Citizens Advice Somerset @CASomerset]

There are steps you can take if you’re struggling to pay back your debts.

📝 Start by collecting all the information about your debts such as contracts, bills and statements.

Our advice can help ⤵️
https://t.co/XxGuZBKjLb

[Citizens Advice Somerset @CASomerset]

Whoever you are, whatever your problem - we’re here to help you 💙

Everyday we help people like Jean, Hassan and Charlie find a way forward. #WeAreCitizensAdvice. We are the people’s champion.

Find out more about us ⤵️
https://t.co/vUsayWH7YR

[Citizens Advice Somerset @CASomerset]

If you’re thinking about booking your summer holiday, #ShopAware and consider booking a package holiday.

You’re more protected if something goes wrong or if you need to cancel.

Find out more ⤵️
https://t.co/SK0M2Eqdxe

[Citizens Advice Somerset @CASomerset]

Do you have faulty wall insulation in your home?

If you used a government scheme to get the wall insulation you might be able to get it checked and fixed for free.

Our advice can help ⤵️ https://t.co/3Mp3rQnS5l

[Citizens Advice Somerset @CASomerset]

⚡ Looking to save money on your gas and electricity?
You could consider switching suppliers or a different tariff with your current supplier.

Before that, check if you can switch ⤵️
https://t.co/P4vsqssUg8

[Citizens Advice Somerset @CASomerset]

Universal Credit is replacing older benefits like Housing Benefit and Income Support.

👉 If you get a letter telling you to claim Universal Credit by a certain date, it’s a ‘migration notice’.

We’ve explained what this means ⤵️
https://t.co/stWGPOyYgp

[Citizens Advice Somerset @CASomerset]

Think you've bought a fake gig ticket? Don't panic, there are steps you can take that may help you recover your money if you bought from a scam website.

If you bought from a private seller, your protections may be more limited. Find out more ⤵️ https://t.co/dzBRX8IyRc