Cathay Pacific

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[Cathay Pacific @cathaypacific]

We have recently noticed unofficial accounts impersonating our customer care team and replying to tweets. Please exercise caution. For enquiries, please reach out to us via DM or WhatsApp [phone].

[Cathay Pacific @cathaypacific]

@Shiva9Ashutosh @cathaypacificIN We’re really sorry to hear about the delay and the disruption to your plans. Please submit your details via our online feedback form so our team can review and follow up with you directly.
https://t.co/8IqZTOdYxb

[Cathay Pacific @cathaypacific]

@cherylfuerte Hello Cheryl, I understand this situation must be frustrating! We appreciate hearing from our customers as it helps us get better. Please submit the details online so that our relevant team can look into this concern: https://t.co/8IqZTOdYxb

[Cathay Pacific @cathaypacific]

@BenSwansea We’re sorry to hear about that. Fares are dynamic and may change in real time based on availability, and are not confirmed until payment is completed.
To have your case reviewed, please submit here: https://t.co/8IqZTOdYxb

[Cathay Pacific @cathaypacific]

@Kissmeifpossib Hello Bhuvanesh. It is concerning to hear about your inflight experience—please DM us your booking details so we can look into this further. Kindly note we do not currently have an external email for complaints.

[Cathay Pacific @cathaypacific]

@JamieScott2304 Hi, Jamie Scott. We recognise how concerning this delay must be, especially given the timeframe previously advised.
Could you please send us a direct message with your case reference number? This will help us check the status of your case.

[Cathay Pacific @cathaypacific]

@SaripalliSrikar @cathaypacificUS @cathaypacificIN @MEABharat Hello Srikar, could you please send us a direct message with your eTicket number and passenger name so we can take a closer look? We’ll do our best to assist you and provide all possible support. Thank you.

[Cathay Pacific @cathaypacific]

@chranderson41 Thank you for reaching out. To help protect our customers’ privacy, please do not share booking details here. Could you kindly send us a direct message with the information? We’ll be happy to assist you further.

[Cathay Pacific @cathaypacific]

The best flight experience for us — the one with you on board ❤️.

When’s your next flight with us ☺️?

Cast your vote now for the 2026 Skytrax World's Best Airline award. Your recognition inspires us to keep soaring beyond: https://t.co/3eIbJXwC2b

#cathaypacific #MoveBeyond

[Cathay Pacific @cathaypacific]

@chranderson41 Hi, thank you for reaching out to us. We truly understand how important this is, and we’re here to help. Could you please send us a direct message with your booking details? Our team will take a closer look for you right away.

[Cathay Pacific @cathaypacific]

@JakeLucier Hello Jake, we’re truly sorry to hear about your experience. Your feedback really matters to us. Could you please send us a direct message with more details? We’d be glad to look into this and assist you further.

[Cathay Pacific @cathaypacific]

@aefglorvy Hello there, thanks for reaching out. Please send us a direct message so we can take a closer look and assist you further. We’ll do our best to help!

[Cathay Pacific @cathaypacific]

One of the best ways to take in a city’s vibe is to spend time in its cafes.

Asia’s coffee scene is a blend of history and new innovations. Step into an old-school cafe or an Instagram-worthy spot, grab a specialty coffee, and discover each destination’s unique coffee culture.

[Cathay Pacific @cathaypacific]

Transit via Hong Kong as we bring you to destinations across Asia. Follow our cafe-hopping journey on #InspirationByCathay: https://t.co/xzti7s4bNl

#cathaypacific #MoveBeyond

[Cathay Pacific @cathaypacific]

@Sharon4ivy Please send us a direct message with your flight selections and the error details shown, and we will be glad to look into this further for you as soon as possible.

[Cathay Pacific @cathaypacific]

@Sharon4ivy Thank you for bringing this to our attention. We recognize how frustrating it can be when pricing does not display as expected, and we regret any inconvenience this may have caused.

[Cathay Pacific @cathaypacific]

The Wing, First 📍 Near Gate 1–4, Terminal 1, Hong Kong International Airport

#cathaypacific #MoveBeyond

[Cathay Pacific @cathaypacific]

Every detail is curated for your comfort ✨.

Our reimagined The Wing, First blends contemporary design with residential warmth, bringing our human-centric design approach to life in collaboration with design studio Studioilse.

[Cathay Pacific @cathaypacific]

From iconic green onyx to walnut wood, the refined materials embody our First class identity, instilling a feeling of intimacy and ease from the moment you arrive.

Redefining the First class experience. Discover more ✈️: https://t.co/4SNmhCD0RG

[Cathay Pacific @cathaypacific]

@JamieScott2304 Hi Jamie Scott, we are sorry to hear this. Please send us a direct message with the eTicket number and passenger name so we can look into it. Thank you.

[Cathay Pacific @cathaypacific]

@DAroraIServices Hi Deepak, thanks for reaching out to us.
Our direct messages are available 24/7 for your convenience. Alternatively, you’re welcome to contact us through other channels too. You can find more details here: https://t.co/rMkxat1Yz4

[Cathay Pacific @cathaypacific]

@DAroraIServices Hello, Deepak.
We understand the importance of protecting your privacy. For your security, please avoid sharing personal details here. If you need help with a booking, kindly send us a direct message, our team will be happy to assist you. Thank you.

[Cathay Pacific @cathaypacific]

@DAroraIServices Hi Deepak. At the moment, we don’t have an email contact available. Please feel free to send us your details via direct message, our team is here and ready to assist you. Thank you.