Citizens Advice Torbay

We give people the knowledge and confidence they need to find their way forward. We offer free, confidential advice to everyone in Torbay.

[Citizens Advice Torbay @CATorbay]

👉Want to help the community and change things for the better?
👉Want to make sure everyone gets the advice and support they need?
👉Are you committed to valuing diversity and promoting equality?

We are recruiting volunteer Trustees! Details below 👇
https://t.co/aumitlqgc4

[Citizens Advice Torbay @CATorbay]

Are you looking after someone who has a disability, is getting old or has become ill?

💡 This #CarersWeek we can help you understand what rights and support you’re entitled to ⤵️
https://t.co/POO2z5fNPR

[Citizens Advice Torbay @CATorbay]

Preparing for your summer holiday involves more than just deciding which sunglasses to take.

Check you’ve got everything you need for a stress-free trip #ShopAware 😎
https://t.co/skElRe4n50

[Citizens Advice Torbay @CATorbay]

Do you get Personal Independence Payment (PIP)?

✅ You might be entitled to extra money on top of your existing benefits.

Our online advice can help you ⤵️
https://t.co/iwwCINU9iw

[Citizens Advice Torbay @CATorbay]

We’re here for you. Our free online advice can help you:

➡️ Check what benefits you could get
➡️ Work out your budget
➡️ Get support with your energy bills

You can visit our website any time ⤵️
https://t.co/ibv5eP3Kjg

[Citizens Advice Torbay @CATorbay]

Are you applying for Universal Credit?

👉 You’ll be asked questions about your situation, any income you get and your housing costs. This will decide how much Universal Credit you should get.

Our advice can help ⤵️
https://t.co/Gog7bEBCve

[Citizens Advice Torbay @CATorbay]

You might be able to get Statutory Sick Pay when you're off work sick.

Not sure if you’re entitled? We can help you understand your rights.

Read more on our website ⤵️
https://t.co/knvRA1mm7F

[Citizens Advice Torbay @CATorbay]

🚗 When should you appeal a parking ticket?

It will depend on the type of parking ticket you have.

Here's what you need to know ⤵️
https://t.co/ow1C9CKCMU

[Citizens Advice Torbay @CATorbay]

Your employment contract is your legal agreement with your employer.

📝 Your employer has to give you a written statement of the main terms of your employment contract, like the hours you have to work.

Read more on our website ⤵️
https://t.co/2ipcnWnYTH

[Citizens Advice Torbay @CATorbay]

🏡  From 1 May 2026 the law is changing in England as there’ll be more protections for people starting new tenancies.

The new protections will limit the amount landlords can make you pay as rent in advance.

Find out more about this on our website ⤵️
https://t.co/0DEcsplJRY

[Citizens Advice Torbay @CATorbay]

If you want to cancel a gym membership early, you’ll normally have to pay the full cost of your contract.

➡️ There’s a few circumstances when you might be able to cancel without paying a fee.

Read more on our website ⤵️
https://t.co/GNKwNRWn4W

[Citizens Advice Torbay @CATorbay]

You might be able to claim benefits if:

➡️ You have difficulty with everyday tasks or getting around
➡️ You can’t work because you’re sick or disabled

Find out what you’re entitled to on our website ⤵️
https://t.co/MjOhcU1S6K

[Citizens Advice Torbay @CATorbay]

There are steps you can take if you’re struggling to pay back your debts.

📝 Start by collecting all the information about your debts such as contracts, bills and statements.

Our online advice can help ⤵️
https://t.co/Xw7EiTsbcn

[Citizens Advice Torbay @CATorbay]

‼️ The ‘standard allowance’ of Universal Credit increased on 6 April 2026 - this is the standard amount included in everyone’s Universal Credit.

How much you get depends on your age and if you live with a partner.

Check how this impacts you ⤵️
https://t.co/5LQImH6V1I

[Citizens Advice Torbay @CATorbay]

There are some things you can do to help manage your stress such as:
✅ Identifying triggers
✅ Organising your time
✅ Addressing the causes of stress
✅ Looking after your wellbeing

Mind shares helpful tips on their website ⤵️
https://t.co/yYrQtOTlhc
#StressAwarenessMonth

[Citizens Advice Torbay @CATorbay]

Understanding who's responsible for making sure your flat is fire safe depends on:

➡️ Your tenancy agreement
➡️ When your home was built
➡️ Whether you have a private landlord

Find out more about fire safety ⤵️
https://t.co/x1F29fT8di

[Citizens Advice Torbay @CATorbay]

🚗 Are you facing problems with your used car?

You might have a legal right to a repair, the cost of a repair, or some or all of your money back.

Check your consumer rights with our online tool ⤵️
https://t.co/eW62z4hO1h

[Citizens Advice Torbay @CATorbay]

Has your employer underpaid you or deducted some of your wages?

You should check your payslip to find out what the problem is.

Find out what your work rights are ⤵️
https://t.co/RZTXrXcXNL

[Citizens Advice Torbay @CATorbay]

You might be able to get help paying your bills depending on:

➡️ How you pay for your energy
➡️ The type of energy you use
➡️ If you claim benefits

Our advice can help ⤵️
https://t.co/BeJ9mDoBw0

[Citizens Advice Torbay @CATorbay]

[Check whether elections are happening in your area here]
❗ Don't leave it too late! Make sure you register to vote by 20 April in order to vote in local elections on Thursday 7 May.

Head to https://t.co/zinxFDld1n to find out more and register today. ✅

[Citizens Advice Torbay @CATorbay]

You probably booked a package holiday if you:

➡️ Booked at least 2 different parts of your holiday with the same company at the same time

Make sure you know your rights to cancel a package holiday ⤵️
https://t.co/HLtZDw4f5z