Bey’Chala

Claiming it. She/Her/Hers

[Bey’Chala @CAYNYC]

@NYSLabor can’t speak to a representative. Can’t get a response to the emails with proof you required me to send. WTF?!

[Bey’Chala @CAYNYC]

@NYSLabor how you got a high volume of calls at 8 AM? Also how did my last job not register on your system when Ai sent in every single paystub? Seems like y’all need more employees

[Bey’Chala @CAYNYC]

(3)the video is from this morning. It’s only a clip because this went on for 45 minutes. You haven’t done anything to rectify the situation and have been in breach of warranty since Aug ‘25. I can also document every call I’ve made. Fix. This.

[Bey’Chala @CAYNYC]

@Frigidaire talking it out in the DM’s doesn’t work nor does customer service. Let’s keep it front facing and recap
From 10/24 after many weeks of your company setting appointment with companies who don’t service AC units. (1)

[Bey’Chala @CAYNYC]

(2)the result of meeting in the DMs last year. Let’s note the dates and the obvious lie about the serial tag not being present. We have the video. He never looked. This is also after NUMEROUS phone calls.

[Bey’Chala @CAYNYC]

@Ask_Frigidaire Thank you for adding me!! I had no idea it was a community! Let’s chat

[Bey’Chala @CAYNYC]

@Frigidaire I cannot believe it’s been a year, but here we are thanks to you. How a simple replacement for an AC has taken this long is beyond me. At this point I feel like I should sue for breach of factory warranty.

[Bey’Chala @CAYNYC]

@Frigidaire Ruth, you gonna have to do better. It’s been August 2024, and on this platform October 2024. I’m sure we are all tired of this. Shall I repost the videos of your dysfunctional unit, or will someone finally do their job?

[Bey’Chala @CAYNYC]

@Frigidaire I bought this unit 8/17/24. It lasted about a month before it started making that sound. I’ve been getting the run around from your customer service for longer than I’ve had this unit. I’m tired of the run around. Can y’all make good on the factory warranty FINALLY

[Bey’Chala @CAYNYC]

@Frigidaire So was anyone planning on meeting me in the DMs or nah? Just proving my point that no one over there does their job.

[Bey’Chala @CAYNYC]

@Frigidaire Y’all love the word escalate, and use it often, but I doubt you know what it means. @MerriamWebster care to help them out?

[Bey’Chala @CAYNYC]

@Frigidaire Some how still waiting for this issue to FINALLY be resolved. Do any of your employees actually do their jobs or are they just spouting word salads and taking up space? At this point I want a full refund so I never have to think of your shitty company again

[Bey’Chala @CAYNYC]

@Frigidaire Prime example of your lack of customer service. Remember that run around I was talking about? It’s officially hit the one month mark. I feel like y’all should buy me a cake and maybe champagne to mark the occassion

[Bey’Chala @CAYNYC]

All I think when I see Suzie Toot is Some Like It Hot. It’s giving Jack Lemon drag 😳 #DragRace

[Bey’Chala @CAYNYC]

Sam with the read of the night. I don’t do ugly. ‘SUZIE! You could have help me,’ and she was right #rupaulsdragrace

[Bey’Chala @CAYNYC]

@Frigidaire The only thing y’all genuine about is stalling. You answer in the DMs with BS and it takes 48/72 hours for y’all to pretend to get right. Then I say something when you never answer back. I am prompting you. My prompt is a refund as I NEVER want to think about you again. #refund

[Bey’Chala @CAYNYC]

@Frigidaire To date you have booked 5 service repair appointments for this broken AC starting in mid September 2 of those companies don’t service ACs. I’m beyond sick of your shitty customer service at this point I just want a refund so I never have to deal with this company again. The WORST

[Bey’Chala @CAYNYC]

@Frigidaire Juan, I been waiting for you in the DMs since yesterday. Where you at friend?

[Bey’Chala @CAYNYC]

@Frigidaire @Electrolux wanna weigh in on this? Or maybe fix things?

[Bey’Chala @CAYNYC]

@Frigidaire I’ve been calling that number like it’s my job for longer than I’ve owned the unit. I’m sick of the run around. Do better!