CA Mandeep Modi

Proud Indian | CA (India), ACCA (UK), CPA (Australia), CS (India) | Nationalist | Marwadi |

[CA Mandeep Modi @CA_MandeepModi]

@DubaiHealth @DXBMediaOffice

I respectfully appeal to the concerned UAE authorities and charitable organizations to kindly review our case.

I am happy to share all supporting documents privately if contacted. Thank you for your time, compassion, and consideration. 🇦🇪🙏 2/2

[CA Mandeep Modi @CA_MandeepModi]

@DubaiHealth @DXBMediaOffice
I have always admired UAE's compassionate leadership and remarkable infrastructure. My family is facing an overwhelming financial and emotional burden due to an exceptionally high hospital bill after our insurance coverage was exhausted. 1/2

[CA Mandeep Modi @CA_MandeepModi]

@FABConnects You should pay monthly allowance to your customers for bearing with your call center virtual assistant. It is not at all Intelligent rather it is so stupid that it does not understand very common words. I suggest you to go back to press 1,2..system along with humans.

[CA Mandeep Modi @CA_MandeepModi]

@policybazaar, it is important to inform customers during the insurance sales process that @BupaNiva does not provide a direct email address for support. Instead, customers must struggle with their portal for help. I regret purchasing their policy due to this inconvenience.

[CA Mandeep Modi @CA_MandeepModi]

@COmbudsmen This insurance company @BupaNiva has not provided the email address of Cust. Care and Grievance officer and no way to raise a service complaint(SRN) & without SRN its impossible to approach the ombudsman. Clear non-compliance of Insurance laws. Plz take action

[CA Mandeep Modi @CA_MandeepModi]

@COmbudsmen This insurance company @BupaNiva has not provided the email address of Cust. Care and Grievance officer and no way to raise a service complaint(SRN) & without SRN its impossible to approach the ombudsman. Clear non-compliance of Insurance laws. Plz take action

[CA Mandeep Modi @CA_MandeepModi]

@NivaBupaSupport We have provided all available documents for my brother's health claim but again got an email with a nonsense list of requirements for which response or documents already submitted. There is no email address to connect with your team, everything is portal based.

[CA Mandeep Modi @CA_MandeepModi]

Considering my own insurance policy with @NivaBupaSupport. The absence of a direct email for communication is concerning, as all interactions are portal-based.

[CA Mandeep Modi @CA_MandeepModi]

@NivaBupaSupport We have provided all available documents for my brother's health claim but again got an email with a nonsense list of requirements for which response or documents already submitted. There is no email address to connect with your team, everything is portal based.

[CA Mandeep Modi @CA_MandeepModi]

@rpojaipur Sir, I have sent an email to this new address but it was not delivered. Please share the correct email address or get the tech issue resolved. @passportsevamea @MEAIndia

[RPO Jaipur @rpojaipur]

Important Announcement:📣

[CA Mandeep Modi @CA_MandeepModi]

@MGMotorAE Contact details shared via DM, Also called and informed on customer support number before Eid Holidays but no visible action till now.

[CA Mandeep Modi @CA_MandeepModi]

@MGMotorAE Given my car in a good condition to Deira service center for service but got it back with a small technical issue. Now the service center is asking me to come after Eid Holidays for a small repair. This is truly unprofessional! 😡 #CustomerService

[CA Mandeep Modi @CA_MandeepModi]

Seriously disappointed with @Trendyol! 😤 My cart prices changed 3 times today – that's just unethical. I'm uninstalling the app and telling my friends to do the same. This kind of cheap tactic won't lead to success. 📉 #CustomerService #ecommerce

[CA Mandeep Modi @CA_MandeepModi]

@RBI & @TRAI A strict action is required against some of the financial institutions like @Bajaj_Finance & @tatacapital for allowing their employees and associates for calling and irritating customers with unwanted calls from their mobile numbers.

[CA Mandeep Modi @CA_MandeepModi]

@DubaiFirstUAE I need your support for delivery of my renewed card. I am struggling with your helpline number as it is not allowing me to connect to an agent, I don't have a new card number available with me. Allow me to share my details via DM.

[CA Mandeep Modi @CA_MandeepModi]

@BupaNiva I have submitted 2 claims under the same health policy but after entering policy details and DOB I can see only one claim. @NivaBupaSupport

[CA Mandeep Modi @CA_MandeepModi]

@policybazaar We have provided all the details via DM,Please confirm if the claim is submitted or not. If you are incompetent to file this claim, please let us know, we will file it directly with insurance company. It is already delayed because of your slow motion response.

[CA Mandeep Modi @CA_MandeepModi]

@policybazaar We have submitted our claim documents on 19th but there is no proactive support from your team, claim is still not filed with insurance company. Wasting time by raising irrelevant points. Very disappointed.

[CA Mandeep Modi @CA_MandeepModi]

@flyspicejet I booked a ticket on your website, amount charged but PNR not generated, please check DM for more details and share the ticket on my registered email address.

[CA Mandeep Modi @CA_MandeepModi]

@MOEUAEofficial International flight operations are still not normal. There are certain restrictions on international Airlines by @DcaaDubai. It is very difficult for students who went to their home country, how will this offline school model work in this situation at such short notice?

[CA Mandeep Modi @CA_MandeepModi]

I shared a valid tracking number generated by your own mobile app, along with a screenshot for proof, and yet your system still can't identify it. If you can’t recognize your own data, it’s time to introspect about your tech infra. @DTDCIndia 📉 #CustomerService #TechFail".

[DTDC Express Limited @DTDCIndia]

@CA_MandeepModi Hi, We regret any inconvenience you may have experienced. Please DM the ticket number that you might have raised or shipment details for the same using the link below. Kindly do not share details here as we consider it as private data.
https://t.co/tUozjcsybk

[CA Mandeep Modi @CA_MandeepModi]

@DTDCIndia An order booked on your mobile app is not appearing in your records after 2 days of booking, Even after cancellation request, no further communication or refund received. If you don't have the right technology, don't waste customers'time.