@KCBGroup for two months now kcb has barred me from using Mykash paybill services. Whenever I attemp I get the feedback that the service is currently unavailable.On enquiry Am told the service is working fine. I visited a branch,wrote a letter to no avail. Ussd mykash also failed
@KCBGroup 'Dear COLLINCE, thank you for contacting the KCB Bank your request number is KCB-7551236-Q9Y1. We shall update you on the progress' If you don't resolve this matter before COB today, I will be heavily penalised and I will hold you responsible.
@KCBCare I don't understand how such a big bank doesn't have a single agent to pick a call. What if its an emergency? Am frustrated after making six attempts without success.
@Coopbankenya whenever I tryto launch the Mco-op cas app lately, I either get the response 'check your network connection' or 'invalid pin' . What happened since I have never changed my pin and my network is always up and running.
@stimasacco I don't I understand why you have removed the option of sending to another Mpesa number from Mpawa menu. This is the most inconveniencing decision. I thought technology should take us forward not backward.