Charities Aid Foundation (CAF)

We’re a leading charity and bank seeking to connect vital organisations, institutions and individuals working to ensure everyone has a stake in the future.

[Charities Aid Foundation (CAF) @Caf]

CAF Bank’s online banking service is now available. Please note there may be times when we limit the amount of traffic to the online service, and some periods when it is not available, which we will try to keep to outside business hours. Latest update: https://t.co/BxwwbklLIs

[Charities Aid Foundation (CAF) @Caf]

We are very sorry that CAF Bank’s online service remains unavailable for now. We continue to work with our technology partners and additional experts. While making progress, we are not yet in a position to safely restore the service. Latest update: https://t.co/BxwwbklLIs

[Charities Aid Foundation (CAF) @Caf]

CAF Bank teams are working this weekend to action the payment instructions we have received and making outbound calls to customers if needed. Please review the FAQs on our help centre to help make sure your payments are actioned as soon as possible: https://t.co/BxwwbklLIs

[Charities Aid Foundation (CAF) @Caf]

We’re very sorry that CAF Bank Online remains unavailable and for the disruption this is causing our customers. Please check our help centre for the latest update: https://t.co/BxwwbklLIs

[Charities Aid Foundation (CAF) @Caf]

@Alan57623976 CAF Bank’s online banking service will continue to be unavailable until further notice. We are very sorry for the disruption this causes. We have emailed all customers with further information.
Please call us if you need to make time-sensitive payments such as payroll.

[Charities Aid Foundation (CAF) @Caf]

Please be aware CAF Bank Online is currently unavailable. We are sorry for the disruption and appreciate your patience. We will update customers here and on our help centre: https://t.co/BxwwbklLIs

[Charities Aid Foundation (CAF) @Caf]

We expect much higher call volumes than usual and will have extra teams to support you. Thank you for your patience.

[Charities Aid Foundation (CAF) @Caf]

CAF Bank’s online banking service will continue to be unavailable until further notice. We are very sorry for the disruption this causes. We have emailed all customers with further information.
Please call us if you need to make time-sensitive payments such as payroll.

[Charities Aid Foundation (CAF) @Caf]

UPDATE 26/07: CAF Bank Online will remain unavailable throughout Sunday. We are very sorry for the disruption. We will provide an update on our Help Centre on Monday morning.

[Charities Aid Foundation (CAF) @Caf]

UPDATE 9:20pm: CAF Bank Online will have reduced availability this weekend, with access between 9am – 5pm. We apologise for any inconvenience this may cause.

[Charities Aid Foundation (CAF) @Caf]

@nomemorableword @bali86109796 If you have payments due today or urgent enquiries, please contact us on 03000 123 456 so the team can help. We are sorry about this.

[Charities Aid Foundation (CAF) @Caf]

We are carrying out essential maintenance on CAF Bank Online and the service continues to be unavailable. We apologise for the disruption and appreciate your patience. We will update customers here as soon as we can.

[Charities Aid Foundation (CAF) @Caf]

@bali86109796 The separate issue affecting bulk payments for some customers has now been resolved, and bulk payments are working as usual. We’re sorry for the additional disruption caused.

[Charities Aid Foundation (CAF) @Caf]

CAF Bank Online is now back up and running. We’re sorry for the disruption and frustration caused. You can now log in and use the service as usual: https://t.co/GvyiozmHxW

[Charities Aid Foundation (CAF) @Caf]

@refocusx We’ll post updates on our social media channels and website as soon as we can.

[Charities Aid Foundation (CAF) @Caf]

@refocusx We’re sorry for the inconvenience. Essential maintenance on CAF Bank Online is still ongoing and the service remains unavailable. Our teams are working to get the service back up as quickly as possible, and we appreciate your patience in the meantime.

[Charities Aid Foundation (CAF) @Caf]

@VictoriaParkBks Thank you for your message.

We are unaware of any outages on the CAF Bank website.

If you would like help with your account, our Customer Support Team are available on 03000 123 456 between 9am and 5pm Monday-Friday (except public holidays).

[Charities Aid Foundation (CAF) @Caf]

To guarantee that your CAF Bank payments arrive before the bank holidays, we recommend sending them by 4pm on 23 and 30 December 2025. For more information on payment deadlines, please visit https://t.co/hdZeadlfv7.

[Charities Aid Foundation (CAF) @Caf]

Christmas and New Year Hours for CAF Bank customers:
We’re open as usual except for the bank holidays (25-26 December 2025 and 1 January 2026) and we’re closing early on Christmas Eve and New Year’s Eve (at 1pm, 24 December 2025 and 31 December 2025).