CBC Go Public

Got a story you want investigated? Email us directly at [email protected]

[CBC Go Public @cbcgopublic]

@WiglooDomes Hey there. Thanks for getting in touch! We’re a small team that gets a lot of emails. If your situation is something we can look into, you’ll usually hear from is within a week.

[CBC Go Public @cbcgopublic]

@MamabearCanada Hi @mamabearcanada. Email us more about what happened and your contact info [email protected]. We’ll be in touch if we can look into it

[CBC Go Public @cbcgopublic]

https://t.co/HVEJGWt9c2

[CBC Go Public @cbcgopublic]

@LorettaMasaro Hey there. Looks like @AirCanada has been in touch. That’s great. Here’s the Go Public email if you’d like to reach us [email protected]

[CBC Go Public @cbcgopublic]

Has your car dealership ever misdiagnosed a repair you needed? Or repaired the wrong part on your vehicle? Tell us your story at [email protected]

[CBC Go Public @cbcgopublic]

https://t.co/1s8DHgzvHI

[CBC Go Public @cbcgopublic]

Perhaps they don't like the accountability? There's no need to announce you're recording a call.

[Pi 𝝅 @systemcorrupt]

@cbcgopublic This is so strange. When I informed @Equifax agent that I will be recording this call, she stated that when consumers record calls, their calls are released and have to disconnect; and she hung up. I called 1 [phone] on Jan 5 at 13:38 ET.

[CBC Go Public @cbcgopublic]

You may be interested in our colleague's story on Bad Boy, published today: https://t.co/wXtQzz48ne

[CBC Go Public @cbcgopublic]

Yes, please send details to us: [email protected]
Thanks!

[CBC Go Public @cbcgopublic]

This certainly doesn't sound like good customer service. Keep us posted.

[Marie Dancsok @Dancingsock16]

If I should get a replacement. This is shoddy customer service. People not returning calls, then being told different things and the person I put the complaint into is the same person who decides if I get a new tv or not. I was told there is no one else I can speak to. 3/

[CBC Go Public @cbcgopublic]

Consumers are allowed to record calls in Canada. The law permits such recordings as long as one person in the conversation is aware the recording is taking place. It's called "one-party notification".

[Pi 𝝅 @systemcorrupt]

@Equifax First please tell me, if Equifax can record telephone calls, why can’t a consumer record calls as a proof of what is promised by an Equifac agent? @cbcErica @cbcmarketplace @cbcgopublic

[CBC Go Public @cbcgopublic]

Keep us posted...

[CBC Go Public @cbcgopublic]

Latest Go Public: Baby diagnosed with a sprain had actually suffered a stroke | CBC News https://t.co/VYDV1Me5dE

[CBC Go Public @cbcgopublic]

@NoLore @WestJet Hi Nora, Please send us an email: [email protected] Thanks!

[CBC Go Public @cbcgopublic]

Surprising they don't know that homeopathy is quackery. But placebo effect works 30% of the time, so perhaps that misleads people into thinking the products work.

[Gordon Dewis 🇨🇦🌻☁️🔭☃️😷💉💉💉💉💉💉💉 @KeeperOfMaps]

@cbcgopublic I’m not particularly surprised. A few years ago, I encountered this when looking for something for myself and was recommended to use a homeopathic product by a pharmacist.

[CBC Go Public @cbcgopublic]

Unfortunately, that's not accurate. Homeopathy is based on the (scientifically unproven) theory that the more an active ingredient is diluted, the stronger it becomes. #quackery

[Max Sand @MaxSand72]

@cbcgopublic Happy to see that pharmacists are open minded and know that homeopathic products work.

[CBC Go Public @cbcgopublic]

Shocking that some pharmacists recommend products with no active ingredients: Hidden camera reveals some pharmacists recommend homeopathic products to treat kids' cold and flu | CBC News https://t.co/HfwDbBM66h

[CBC Go Public @cbcgopublic]

She is 22 and thought this was how operations worked during the pandemic, with employees stuck at home. Canadians have lost $8M to job scams already this year, so it's clear that education and protection from financial institutions would go a long way.

[CBC Go Public @cbcgopublic]

This Kitchener, Ont. woman says @TD_Canada didn't protect her when a $3500 cheque bounced. Instead, it blamed her for depositing a fake cheque in an online job scam. Latest @cbcgopublic https://t.co/P1g0VoVJmQ

[CBC Go Public @cbcgopublic]

Just searched your name, don't see an email. Send again? Thanks...!

[Kyoil @kysebo]

@cbcgopublic I sent you one, you haven’t answered