@DulciBritoSM Hi! The 'Lana' Blue Floral Shirred Jumpsuit won’t be restocked again, so sorry. For other items, any confirmed restock dates will be shown on our website, as each style has its own restock details.❤
@cashic0uture Hi! So sorry to hear this. We aim to reply within 24 to 48 hours from your most recent message, new messages reset the clock. Please DM us your email address or order number so we can look into this. x
@pinkbbygirl_ Hi! It will be restocked, but we don't have a confirmed date just yet. As soon as we do, the restock date will be updated on our website as usual. If you're already signed up to our waiting list, we'll also notify you as soon as it's back in stock ❤
@WhatBonnieWants Hi, sorry to hear that. Delivery times are estimated, and while we dispatch orders as quickly as possible, customs clearance can sometimes cause delays outside of our control, as advised on our website. Please DM us your order number so we can check.💕
@nitnit233 Hi! Your return was delivered back to us last week, and as advised on our website, we require 2–5 working days to process returns once they arrive at our warehouse.
This was processed ASAP, and within our standard processing timescales. Thanks for your patience. x
@nitnit233@HouseOfCB Hi! We can see that our team have been in touch about this already - we reply within 24 hr from your last message on, new messages reset the clock ❤ Please DM us your return tracking numbers x
@jnchaumette@HouseOfCB Hi,
We aim to reply within 24 to 48 hours from your most recent message, as noted on our website. New messages reset the clock.
Note that, once placed, orders might not be cancelled or modified as we advise at checkout, since they are sent out ASAP. DM us your order number x
@ZuleikaJ It might take up to 10 working days for a refund to be reflected into your account, depending on your bank's timescales, as advised in your refund confirmation email.
If there's anything else we can help with, let us know. :)
@ZuleikaJ Hi! We've sent you a DM - your order was already refunded on April 2nd, and we sent you a couple notification emails about this. Please check your junk mails as well. x