CCCU TEL

Technology Enhanced Learning @CanterburyCCUni. Supporting staff to use technology in learning, teaching and assessment. Use i-zone/IT Service Desk for support.

[CCCU TEL @CCCUTEL]

Blackboard Ultra – Setting up your new Modules & Courses

Blackboard sites for Sept 2022 onwards will use the new, modern 'Ultra' look and feel. To assist staff in building these, training and support is available in several forms as detailed here - https://t.co/z4UMqE004p

[CCCU TEL @CCCUTEL]

Daily Notifications - Tips and Notes

We have been working with our vendor to deepen our understanding of the email Daily Notifications and have added information to the top of the Bb Institution Page addressing some common queries.
Info - https://t.co/NSNNZPofpG

[CCCU TEL @CCCUTEL]

Global Accessibility Awareness Day - Thursday 19 May 2022

Happy #GAAD2022! CCCU have a range of resources available to staff to engage with that will help to make digital resources as accessible as possible for all your students.
Staff Info - https://t.co/Ak6CeHuLul

[CCCU TEL @CCCUTEL]

Recent fixes to known issues & changes since Blackboard upgrade:

- access to Turnitin papers via Grade Centre / Marks
- disclaimer at step 1 of Turnitin submission process
- potentially misleading 'pill' colours on the Marks page now monochrome

[CCCU TEL @CCCUTEL]

Collaborate - File Downloads for Attendees

Attendees can now download files & whiteboards (inc. annotations) using a download icon in the top right of the session. This is to provide better accessibility assistance for attendees.
Staff Info: https://t.co/YsSeScrb79

[CCCU TEL @CCCUTEL]

RESOLVED: a fix has been successfully applied by the vendor and the Turnitin service should now be available to upload/process papers as standard. Similarity Reports may take a little longer to generate whilst a backlog is processed.

[CCCU TEL @CCCUTEL]

Turnitin Service Issue 10-May-2022

We are aware of the below issue which is causing slowness uploading to Turnitin. Those affected with Exam deadlines earlier this morning have been advised according to a message posted to the Blackboard Institution Page https://t.co/NSNNZPofpG

[Turnitin Status @TurnitinStatus]

We are continuing to investigate an issue with Turnitin, TurnitinUK and iThenticate experiencing an unexpected service incident.

During this time, you may find that users are experiencing slower than usual file uploads and delayed Similarity Report generation times. (1/2)

[CCCU TEL @CCCUTEL]

We encourage those with deadlines this afternoon to start uploading their paper as far in advance of the deadline as possible.
The Blackboard Institution Page will be updated as soon as more information is available.

[CCCU TEL @CCCUTEL]

We are still working on a few elements of the upgrade, which we're looking to resolve asap:
- changing 'Courses' on the menu to 'Courses and Modules'
- enabling 'Assist', a student resources area
- PebblePad automatic login
- CCCU disclaimer text when submitting to Turnitin

[CCCU TEL @CCCUTEL]

Reminder: Blackboard Unavailable from 5pm Today

The CCCU Blackboard service (including Turnitin) will be unavailable from 5pm, 14-Apr, until 5pm 18-Apr for a scheduled upgrade.

Full information:
Staff - https://t.co/fDP4YAKwa4
Student - https://t.co/qGC5qRExgA

[CCCU TEL @CCCUTEL]

We have more information about using the new base navigation and an orientation video available when you login, as well as in previous comms:
Staff - https://t.co/fDP4YAKwa4
Students - https://t.co/qGC5qRExgA

[CCCU TEL @CCCUTEL]

Kaltura Service Closure

From 14 February 2022 onwards all FINAL student media submissions should be made via the ReCap service, not Kaltura. Read our full post for a list of key dates and guidance on implementing ReCap for media submissions.
Staff info: https://t.co/F3YwVi2G9I

[CCCU TEL @CCCUTEL]

What's New?

New to the Learning Platform Suite this month:
- the return of the 'pointer' in Collaborate
- a new in-browser recorder option for ReCap
- accessibility indicator when creating content in the Blackboard text editor
- and more!
Staff Info: https://t.co/7vhGJKvfp2

[CCCU TEL @CCCUTEL]

Enrolling Users on Bb Modules

Need to enrol a new user onto your Bb Module?
1 open module > Users and Groups > Users
2 check if they already have access! If not...
3 'Click to Find Users to Enrol'
4a enter their username and click Submit, or
4b click 'Browse' and search for them

[CCCU TEL @CCCUTEL]

Update Your Bb Module Contacts

When designing the module template, students told us how important it is that contact info be easy to find, up-to-date, and only a click away. These are also helpful for support services like the i-zone, IT, and TEL should we need to get in touch!