Colleen Cable

Law librarian and lover of fine wine

[Colleen Cable @CCCwine]

@slaeurope @HBR_Consulting Thank you so much for the invitation to this amazing gathering.

[SLA Europe @slaeurope]

Our second session this afternoon is with Colleen Cable from @HBR_Consulting.

Colleen will be sharing ways to leverage #benchmarking and use data, both quantitative and qualitative, to demonstrate the value and impact of the library.

#ReflectRedesignReboot #BenchmarkingSession

[Colleen Cable @CCCwine]

Thank you @JeffreyKleintop for the engaging and informative presentation today in Kansas City. Loved all your charts and the data!

[Lawprofblawg @lawprofblawg]

It's #AALL19 time. A reminder to thank your law librarian.

https://t.co/Ijmgp92bhS

[Colleen Cable @CCCwine]

Requires additional layer of analysis and judgment by the researcher, which requires deep knowledge of the PG and/or the project #AALL19

[marlene @gebauerm]

What to leave out is as important is what to keep in. #AALL19

[Colleen Cable @CCCwine]

The patent predictive analytics project managed by @KatherineMLowry is truly next level #AALL19

[Colleen Cable @CCCwine]

Golden nugget of the day from @KatherineMLowry the Kanban board: to do, doing, done; great way to track and communicate across teams #AALL19

[Colleen Cable @CCCwine]

Tell me more!!

[Shaunna Mireau @smireau]

My new favourite phrase: “Information arms race” Lee Bernstein of Haynes Boone #AALL19

[Colleen Cable @CCCwine]

Suggested reading Value Proposition Design; best thing to ascertain value, ask the user, don’t assume you know what it is @KatherineMLowry #AALL19

[Colleen Cable @CCCwine]

Listening to the fabulous @KatherineMLowry talk about process improvements and managing projects #AALL19

[Colleen Cable @CCCwine]

Researching and responding to requests that include analytics is a completely new skill set; we need to educate ourselves. Certification program? #AALL19

[Colleen Cable @CCCwine]

Combing internal and external data sources RE: analytics for firms; this has far reaching implications #AALL19

[marlene @gebauerm]

Amusing given our discussion of analytics. #AALL19 #aall2019

[Colleen Cable @CCCwine]

“Big data” being discussed on state analytics panel; a term from the “past”? When you have 170 million state dockets, it’s part of the process #AALL19

[AALL @aallnet]

.@gngrlibrarian: We need formal mentoring and onboarding procedures for new #lawlibrarians, just like for new associates. Jamie Baker discusses findings from the “AALL State of the Profession” report at Fostering the NextGen Library Professional. #AALL19

[Colleen Cable @CCCwine]

And, in most cases aren’t your actual users

[Janelle Beitz @jkbeitz]

Note to vendors: make sure you include librarians in your testers! Lawyers will never be your most rigorous testers! - @dianalawlib #AALL19 #aall2019

[Colleen Cable @CCCwine]

Respect the OG #Westlaw Monitor Suite; more adaptable then some of the new analytics products #AALL19

[Colleen Cable @CCCwine]

Ease of use for the “casual” user aka the attorney or marketing is critical for the success of analytics products #AALL19

[Colleen Cable @CCCwine]

Analytics are a great place to start, but you have to be cautious; lots of pitfalls #AALL19

[Colleen Cable @CCCwine]

First test result for a “simple” question with a known answer, highlights the problems with every single analytics product on the market. #AALL19