CCP Customer Support

Support team for CCP Games. ///
EVE Online Support : ///
EVE: Valkyrie Support :

[CCP Customer Support @CCP_Help]

We're aware of the issue affecting our Help Center and ticket submission. The issue is being investigated by Zendesk.

[Zendesk Operations @ZendeskOps]

Our teams are investigating an outage which is impacting Pod 17 & 18. We will provide further updates ASAP.

[CCP Customer Support @CCP_Help]

We're seeing some reports of players being unable to submit support tickets via the Help Center. If you are affected please submit the ticket via [email protected] while we investigate this issue. Thanks. #tweetfleet #EVEOnline

[CCP Customer Support @CCP_Help]

@JW_BabaYaga @HilmarVeigar Hey Dan, sorry to hear that. Can you DM us the ticket number of your support case and we can check its status. Thanks.

[CCP Customer Support @CCP_Help]

@Lloyd_George_23 @EveOnline Finally, someone asking the real questions.

[CCP Customer Support @CCP_Help]

@EveOnline Team Dog is the correct answer. (Not the consensus of all the GMs but GM Arcade is currently manning this account so he gets to choose.)

[CCP Customer Support @CCP_Help]

@keepthemclosed @HilmarVeigar Thanks for getting in touch and supplying the ticket numbers. They will be forwarded to a Lead Game Master for review and we will get in touch with you by end of day Monday.

[CCP Customer Support @CCP_Help]

@EliseRandolph CONCORD will be informed about their mistake.

[EVE Status @EVE_status]

We have established a megathread on the official @EveOnline forums to track the status of the issues you are experiencing. Updates will be provided as they are available: https://t.co/j7oz3EAkM7

#tweetfleet #eveonline

[CCP Customer Support @CCP_Help]

@grimm31415 @HilmarVeigar Hey Steve, we're sorry to hear that. Can you provide a ticket number and we can review the issue. Thanks.

[CCP Customer Support @CCP_Help]

The Halloween 'Trick or Treat' and 'Howling Interceptor' updates have been delayed by a day. They will go live tomorrow at downtime. https://t.co/WBvIMP99b4 #tweetfleet #EVEOnline

[CCP Customer Support @CCP_Help]

@CCP_Mechanic , @CCP_Spider and @CCP_Archduke from the support team will all be attending #EveVegas. They will mostly be hanging around the tournament room, so drop by and say Hi. #tweetfleet

[CCP Customer Support @CCP_Help]

We have some news regarding the Haiku competition. Could @Canuck_2099, @satelite1791 and @devilishlydo get in touch with us via DM?

https://t.co/ltfUKO85f8

[CCP Customer Support @CCP_Help]

Have a great fit for PvP using tech 1 frigates? Want to see your fit featured in-game with your name in the description? Head over to the Community Fittings forum section and submit your fit! https://t.co/zxfgXJWFQj #tweetfleet #eveonline

[CCP Customer Support @CCP_Help]

@AgentX2006 It should be fixed now. Sorry about that!

[CCP Customer Support @CCP_Help]

As part of #gmweek were running a haiku competition. Tweet @CCP_Help an #eveonline related haiku. The top three will win PLEX and SKINs. Contest ends August 28th. #tweetfleet

[CCP Customer Support @CCP_Help]

Thanks to everyone who faced off against the mighty ISD and GM fleet yesterday. We had a blast! Special thanks to @BjornBee for herding cats and remaining calm, even when @CCP_Falcon made a surprise titanic appearance. #gmweek #tweetfleet #eveonline

[EVE Online @EveOnline]

Have you ever felt like your favorite item in EVE deserves a more fitting description?

Well, now you have the chance to make things right!

#tweetfleet #GMweek

https://t.co/9JhXJXYF3c

[CCP Customer Support @CCP_Help]

GMs and ISD are getting ready for the in-game roam which will be FC'd by @BjornBee. Our ships are packed with PLEX, SKINS and other items. You should also try to grab an ISD or GM corpse as they may be worth something. https://t.co/nE07spFcs3 #tweetfleet #eveonline #gmweek