Good news everyone.
Both the KYC verification system and our Crypto-to-Bank withdrawal service (Off-Ramp) are now back online and working properly.
I know the delays were frustrating, especially for those who needed to complete verification or make withdrawals, and I sincerely apologize for the inconvenience.
Our team had to make sure the systems were properly restored rather than rushing them back and creating more problems.
You can now:
✅ Complete KYC verification
✅ Make Crypto-to-Bank withdrawals
✅ Continue using Giant Wallet normally
Thank you to everyone who remained patient while we worked through this.
We are building, learning, fixing and improving every single day.
The Future is Giant.
$GTAN
@officialmoore7 Draws can favours you but for other still nothing. Even if you book and give the person directly still once the person plays it, it must surely cut. You pray and pray and prayed still nothing to show. It will look as if God has gone blind on you. No body was born to think evil.
@officialmoore7 Bro no too blame am, what you're enjoying today someone might have paid the price back days. Either your mum's prayer, dad or
relatives. There are people who suffered and get tired of their life. E.g I have followed you more than 8 months but I never won cos I miss your games.
This lady right here kept the spark and belief alive for 365 days. Posting every single morning about $WKC. 1 year down the line, I’m grateful to her for the courage and resilience.
Like I said, no token moves just because of what the dev or founder is doing, but by dogged community members who take on task like these. Thank you @obcbless
So, we have recently noticed a few issues with some bank transfers on the Giant Wallet.
Some users have made payments to their Giant Wallet virtual bank accounts, and although the transactions showed successful on their banking apps, their wallets have not yet been credited with the equivalent USDT.
We currently have about 4 reported cases, and our technical team is doing everything possible to resolve them.
Considering that today is Sunday, we have already escalated the complaints to our payment gateway providers, who are also reaching out to Nombank Microfinance Bank to investigate these transactions.
We believe that by tomorrow, Monday, when normal banking operations resume, we should be able to make significant progress in resolving these issues and getting everything working perfectly again.
Mehn... these are some of the challenges that come with building a system that connects traditional banking with cryptocurrency. 😃 But we keep learning, improving and building.
Nothing to panic about. We are following up on every reported case.
However, if you have already contacted our support team via email, please check your inbox and respond to any questions or requests for additional information. This will help us investigate and resolve your complaint much faster.
Thank you for your patience and understanding.
So, a brother wanted to make a massive deposit on the Giant Wallet to buy USDT. 😄
He first tested it with a few thousand Naira. After it went through successfully, he tried ₦100,000. That was successful too. Then he moved to ₦900,000, and afterwards ₦1 MILLION.
See, the current maximum transaction limit is actually ₦70 MILLION, so don't be afraid or wonder whether the system can process larger transactions.
Start small if you want to test it, build your confidence and proceed from there.
The Giant Wallet team has got you covered.
So, it came to my notice that some people are upset because of the on-ramp feature we recently released, and apparently, the reason is that we've affected a means through which some people were making money as middlemen.
Well, I understand how you feel, and I'm sorry about that. However, we simply wanted to solve a problem our own community and users were experiencing, especially newbies. So, this wasn't a deliberate attempt to target anyone's business.
I actually saw one of the insults but wasn't quick enough to screenshot it. 😂
But please understand, we didn't set out to ruin anyone's business. We set out to make things easier, safer and more convenient for our community. That's what building is about identifying problems and creating solutions.
No hard feelings. Remain blessed. 🙏🏾 🫡
Let's throw the biggest PP Halloween Party | $10,000/DAY in giveaways to the PP community for the rest of October, starting today😎
$10,000 Giveaway | $200 to 50 People Under Code "PP" on Stake 😎
Drop Stake usernames + #PPHALLOWEENPARTY for tip 😎
@PhtEmmanuelO If you said you can't control the bank transactions to the wallets then you as a dev should process it in the wallets for acceptance or remove the option completely. This is Nigeria and you can't withstand the hot 🔥 when the keep losing funds to the wallets you created as a Dev.
@ProphetJoelO Still you have not make a point yet. What's expected to deposit because people will still fall victim of that. If there's adequate cooperation from the bank they won't even allow you to make an insufficient transaction to the wallets. The Bank should total everything payments bef