Coach-Ed is a charity whose mission is to engage & support patients living with #CysticFibrosis & their families to live beyond the limitations of #CF.
@FedExHelpEU@FedExEurope@FedExHelp appalling customer service over the phone in both US and UK with two packages of significant personal value now being returned to sender. For this absolute mess I paid >$1100! Who can solve this for me?!
STILL not resolved nearly 10 days later… no help or accountability from @FedEx or @FedExEurope - passing responsibility to the next with apologies but no action to solve the problem. Appalling customer service and lack of response and follow up @FedExHelp@FedExHelpEU
@FedExHelpEU@FedExEurope@FedExHelp The lack of help and customer service continues days later!!! Friends, do NOT use @FedEx or @FedExEurope when shipping internationally or frankly anything of any sort of significance to you (time or value).
@FedExHelp I tried the link - no messages are going through when I attempt to DM you. This is another example of ineffective customer service @FedEx !! (other messages/DMs are working)