We are THE emergency communication center of Charlotte FD. Also known as 'ALARM’ we assure PROMPT response to more than 190,000 calls a year. Sending help FAST!
*HEADS UP* We have a scheduled Helicopter flyover this afternoon for the #USMNT Soccer Match at BOA Stadium. Apache Helicopters - no cause for concern - should be cool!
As winter weather moves into the area, @CFD_Alarm is increasing staffing and preparing for a surge in 911 calls this weekend.
Dispatchers are overstaffing every shift to ensure the closest, fastest help is sent when emergencies happen. If you need help, don’t hesitate to call 911. Crews are ready to respond and support the community through the storm.
.@Panthers game day & our Fire Telecommunicators decided to have a ‘tailgate’ on duty before the game. Also, Telecommunicators (including @MecklenburgEMS) covering the Emergency Operations Center for today’s game are also showing their Panther Pride! #GoPanthers#KeepPounding
Let’s go @Panthers! Our Fire Telecommunicators have been showing PANTHER Pride this week on duty at work - ahead of tomorrow’s game! #Panthers#KeepPounding
**REMINDER** This is tonight, starting at 8pm on the CFD-Main Alarm channel; which will also be tactically patched to SW-Call (NC VIPER). Everyone is welcome to participate once the local CFD members conclude the traditional Santa sighting part of the evening. #Tradition#KRM783
Last week, at the request of the NTSB & Statesville PD members of our FieldComm team & Charlotte Mecklenburg EM deployed our command post to the crash site at KSVH.
Our hearts, remain with the Biffle, Grossu, Wadsworth, Dutton, & Lunders Families following this tragic incident.
Recently 2 of our Supervisors in ALARM graduated from the UNCC Fire & Rescue Management Institute Fall course. Supervisors Rhonda Robinson & June Peeler graduated along with Alma Solid Arzola who is a fire educator for the Department. Congratulation to these folks! #FRMI#UNCC
This week we celebrate TCI-Lead Shelly Nixon on her 6 year anniversary! Shelly came to us from Mount Holly PD where she served for a little over 3 yrs. Shelly was promoted in January, hit the ground running & has proven to be a great leader. #SendingTheSwarm#FirstDueEverywhere
Today TCI Shelby Harrison was presented with her @charlottefire 5 o year pin & a portion of her CFD retirement coin. She makes a huge, daily, impact. A multi-year “Telecommunicator Of The Year” awardee, she serves with passion & a commitment our Charlotte citizens. #CFDpride
Today TCII David Talley was presented with his @CLTgov 15year pin & a portion of his @charlottefire coin. David is our QA Manager, he mentors & ensures our team consistently meets our high performance standards, while also building their confidence. Thank you David! #CFDpride
Tomorrow, the Charlotte Region Urban Area Security Initiative, along with dozens of partner agencies, will conduct large-scale emergency response training at Carowinds from October 7 to 9. Expect visible police, fire, and EMS presence in the area from 7:30 a.m. to 5:00 p.m.
Loud noises, simulated gunfire, explosions, and emergency vehicles are part of the exercise. This is ONLY a drill, not an emergency. The park will be closed to the public.
This training helps first responders strengthen coordination and improve emergency preparedness for real-world incidents. Thank you for your cooperation as we work to improve emergency preparedness across our region.
Structure Fire Update: 3900 block of Revolution Park Drive. The Charlotte Fire Investigation Task Force determined the fire originated in a large pile of cardboard. The winds contributed to the fire spread to surrounding cardboard. The majority of the fire was contained to the exterior. Although there was extension of fire to the interior of the building, it was mostly controlled by the sprinkler system. Estimated content/property loss $65K.
This morning at 0800 hours, Engine 44 was officially placed in service.
With the sound of a single long alert tone, the announcement was made across Charlotte Fire: “Engine 44 is now in service.”
Temporarily housed at Firehouse 43, Engine 44 will serve the River District until its permanent home is completed off Dixie River Road.
With this addition, Charlotte Fire now proudly operates 44 engine companies—each one a commitment to service, readiness, and protection for our city.
To the firefighters riding Engine 44: may your shifts be safe, your response swift, and your service honorable.
Watch the moment Engine 44 went in service.