CHARLEY Lane

[CHARLEY Lane @CHARLEYLane10]

@Cjaymoney12 @SnkrsStock EXACT thing was happening to me. Nearly threw my phone.

[CHARLEY Lane @CHARLEYLane10]

still not over how @AmericanAir loses my luggage then makes @UnitedAirlines_ take the claim and neither of them offer any compensation for their garbage customer service and handling. Just a sorry and send you on your way.

[CHARLEY Lane @CHARLEYLane10]

So now i guess @UnitedAirlines_ is taking after @AmericanAir in their customer service, in that now theyve taken over compensation for baggage they are impossible to get a hold of and have zero communication regarding the claim. Radio silence. Thanks everyone involved. you suck!

[CHARLEY Lane @CHARLEYLane10]

UPDATE: apparently @AmericanAir is so stupid that they retagged my luggage with someone elses name and put it on a plane to Mexico. Only place worse to get a hold of than Miami apparently is Mexico. Friendly reminder than @AmericanAir IS TRASH. Good day.

[CHARLEY Lane @CHARLEYLane10]

What’s the point ordering ahead online @ChipotleTweets if the workers are going to take almost 40 minutes to get us our order with no remorse for the delay? Thanks for making us miss dining with our friends for dinner tonight. Very enjoyable.

[CHARLEY Lane @CHARLEYLane10]

@castex79 @AmericanAir im on day 18

[CHARLEY Lane @CHARLEYLane10]

in case anyone needed a reminder @AmericanAir is a shit company with all lack of regard to people and their belongings. Day 18 of missing bag and its finally deemed that it is lost. No offer for compensation for lost bags or cancelled flight that got me here in the first place.

[CHARLEY Lane @CHARLEYLane10]

you know whats awesome about @AmericanAir ? NOTHING. cancel flights without reason, then no options for new flight. then holding my baggage with no communication. and of course absolutly no compensation. all those things sounds great. day 13 no bag and no answers.

[CHARLEY Lane @CHARLEYLane10]

@AmericanAir @Speedbirduk its hard to fly to places on your bucket list when you cancel flights without warning and no compensation. good think other airlines will step up and fix your mistakes.

[CHARLEY Lane @CHARLEYLane10]

Just your friendly reminder. day 13 with no luggage still and @AmericanAir remains to be a horrible company to deal with and they dont even care about it. Good day everyone.

[CHARLEY Lane @CHARLEYLane10]

Day 10 of no luggage and @AmericanAir still not doing anything about it and still being a trash company with trash customer service.

[CHARLEY Lane @CHARLEYLane10]

@AmericanAir Absolutely dumbfounded that i cant get my bags back because your company cant reach its own people within the company. How is the general public supposed to do the same. 5 DAYS JUST TICKING AWAY WITH NO PROGRESS. TRASH COMPANY. DO BETTER

[CHARLEY Lane @CHARLEYLane10]

@AmericanAir you are the absolute worst. im exhausted dealing with trying to get a hold of any human in the miami airport to release my bag to me. your own company cant get a hold of their own employees there. how do you even get away with this. #lostbaggage