Cassandra Jupiter

[Cassandra Jupiter @CJupiter]

@itsMeanJean @itscjonair @SpiritAirlines I waited on the phone a few times only to be hung up by both customer representatives. The chat feature told me I would have to wait five hours and 50 minutes. the person responding to my Twitter DMs appears to be a bot. Good luck. @SpiritAirlines only cares about taking your $.

[Cassandra Jupiter @CJupiter]

@SpiritAirlines @itscjonair Thanks @itsMeanJean. @SpiritAirlines sold me something that can’t be used. They insist it’s not a “duplicate.” I don’t care about the terminology but they shouldn’t be allowed to sell me something I can’t use when they can do something about fixing it.

[Cassandra Jupiter @CJupiter]

@SpiritAirlines @itscjonair Omg. You are still a bot. He doesn’t have an issue. He praised your airline, but you use bots for customer service with no intention of resolving any issues. All lip service. Totally fake and fraudulent.

[Cassandra Jupiter @CJupiter]

You should either prevent duplicate bookings, but if you prefer to collect the money for them, you should allow changes without fees for them. Otherwise you’re selling something/ taking money for something that can’t be used. Shame on you! No one should fly @SpiritAirlines.

[Cassandra Jupiter @CJupiter]

@SpiritAirlines you did not resolve my issue on Twitter, on the phone, or through your chat. You took money for 2 tickets per person for the same flight. You sold something that can’t be used. You won’t help resolve it without fees. You should be sued for a fraudulent practice.

[Cassandra Jupiter @CJupiter]

@itscjonair @SpiritAirlines It’s so frustrating they are pretending to care with bots. Glad you had a great experience though. Try following their instructions with your confirm number, you’ll get another bot like me.

[Cassandra Jupiter @CJupiter]

@SpiritAirlines your customer service either hangs up on me (after a long wait) or won’t help. The experience with you on Twitter is like engaging with a bot. Are you actually going to help anyone or this all a scam? You take take $ from people for tickets they can’t even use!

[Cassandra Jupiter @CJupiter]

@SpiritAirlines So far this message from @SpiritAirlines appears to be a bot. I DMed and so far a bot experience there too. Do you have any real customer service? How can you take $ for 2 tickets per person when they can’t be used and offer zero response or recourse? Very poor service/protocol.

[Cassandra Jupiter @CJupiter]

@SpiritAirlines I have two tickets per person for 3 people for the same itinerary, instead of 6 tickets for 6 different people. Your customer service either hangs up on me or keeps me waiting or tells me no name change. Nobody will help me. My vacation is ruined.

[Cassandra Jupiter @CJupiter]

I DMed you and tweeted the codes here. No answer yet, is this tweet below real or is it a bot?

[Spirit Airlines @SpiritAirlines]

@CJupiter This is not the type of service we wish for any of our Guests to receive. Please DM us your confirmation code so we can look into this for you.

[Cassandra Jupiter @CJupiter]

@joncoopertweets Both are possible and he is both!!

[Cassandra Jupiter @CJupiter]

Wow, now that I am in law school, I am reading my first contract. It is a waiver for Rockin’ Jump. I can’t believe I signed it.

[Cassandra Jupiter @CJupiter]

It would be really nice if ACB offers to take on RBG’s clerks.

[Cassandra Jupiter @CJupiter]

Why prioritize testing for those who are hospitalized? Assume they all have Covid-19. Test the general population so we don’t infect each other in mass numbers at the supermarkets, etc.

[Cassandra Jupiter @CJupiter]

@maddow What could be more illegal than the govt paying for sex?

[Adam Schiff @SenAdamSchiff]

For those who were convicted of lying to cover up his crimes, Trump urges lighter sentences and dangles pardons.

He demands his enemies be investigated and prosecuted.

He retaliates against witnesses and public servants.

Republicans’ response?

Silence.

[Cassandra Jupiter @CJupiter]

@DWUhlfelderLaw @RepAdamSchiff Please help us, @RepAdamSchiff

[Elie Honig @eliehonig]

I’ve never seen this happen before. DOJ makes a specific sentencing recommendation; the President publicly expresses displeasure; and now DOJ takes it back and apparently will seek a much lower sentence. Unprecedented and dangerous.

[Rep. Nadler @RepJerryNadler]

Yesterday, I sent a letter to AG Barr asking for answers after it was reported that Trump’s personal attorney, Rudy Giuliani, has been using a special channel to pass information to the DOJ for them to investigate.

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