Ebru

International trade consultant, Exports/Imports Specialist, Director@ CLKR Supply Chain & Logistics

[Ebru @CLKRConsultancy]

@flymepegasus ?

[Ebru @CLKRConsultancy]

@flymepegasus can you please tell why we cannot cancel a flight booking to what has become a disaster zone now, free of charge? Apparently the condition is to have booked the ticket before the 29th July but in that case why did you accept a booking on the 30th?

[Ebru @CLKRConsultancy]

@PTTDestekTakip Anlayamadim, ucretle ne ilgisi var. Gumrukten cikan mal yurtici dagitim yerine yurtdisina sevk edildi. Ve bu bizimle hic bir sekilde iletisime gecilmeden yapildi. Bariz calisan hatasi gibi gorunuyor. Siz degilseniz, sikayet icin ilgili yonetim kimdir? Onunla iletisime gecelim.

[Ebru @CLKRConsultancy]

RX155000382DE tracking... https://t.co/exJrS3wr8C gumruk islemleri tamamlanan gonderi yurtici sevkiyata cikacakken yurtdisina iade edildi. Tarafimiza hic bir aciklama yapilmiyor. Surec 2 ay... Bundan kim sorumlu ve telafisini kim yapacak?@PTTKurumsal @PTTDestekTakip

[Ebru @CLKRConsultancy]

#eTraveliGroup sort it out. Or not, if this is the brand image you are after. Just so you know so many people feel ignored and robbed as airlines confirm our eligibility for a refund in writing and you still don't initiate the process despite us doing the clerical work for you.

[Ebru @CLKRConsultancy]

How does one get a refund from #gotogate? Flight cancelled due to Covid and they say it is a no show because the booking was not cancelled by me ha! I contacted @LOTAirlinesUS #lotpolishairlines and #gotogate multiple times in the last three months and they pass the ball around.

[Ebru @CLKRConsultancy]

#LOTAirlines can you please help!

[Ebru @CLKRConsultancy]

@IamLinziG @Flight_Refunds @LOTAirlinesUS Sorry to hear! They simply use the situation in their favor... We are the ones chasing them to demand our rights, even then there is no collaboration on their side...

[Ebru @CLKRConsultancy]

@Nicole61848982 @LOTAirlinesUS Sorry to hear! I also got the airlines confirm the cancellation and my eligibility for a refund in writing. I shared that with #gotogate to start the refund process but no luck... They say airline may refund me or I may wait for a year and the refund is still not guaranteed.

[Ebru @CLKRConsultancy]

Think twice if you’re considering buying from #JonesBootmaker #terrible #CustomerService #awful #CustomerExperience #neveragain #NeverAgain #faultyproducts

[Ebru @CLKRConsultancy]

Bought a pair of leather Chelsea #JonesBootmaker boots not even a year ago. After a few months of use the leather tore on the top! They’re not everyday boots. Their help desk said the purchase was made prior to their administration so I had no rights as a consumer. What a joke!

[Ebru @CLKRConsultancy]

@TK_HelpDesk My question is unanswered, you just tell me to be patient. I cannot be patient, I’m trapped in a hotel room waiting for my luggage to arrive so I can get ready and go to a meeting! #dosomethingaboutit

[Ebru @CLKRConsultancy]

@TurkishAirlines did that again! Lost luggage for the 3rd time! 1 luggage arrived, 1 didn’t. Staff is extremely unhelpful. They don’t take responsibility, they don’t confirm when the luggage can arrive!!! #ridiculous #unprofessional #iwantmyluggagenow

[Ebru @CLKRConsultancy]

@TK_HelpDesk Yeah that DM didn’t say anything, did it?

[Ebru @CLKRConsultancy]

@AJ_Destek @TurkishAirlines Any news @TurkishAirlines @AJ_Destek ? #iwantmyluggagenow #iwantmyluggageback please let me know how I can fill an expense form for the items I have had to buy so far and get reimbursed immediately. That’ll include the taxi fare for an extra hour+ wait at the airport last night.

[Ebru @CLKRConsultancy]

@AJ_Destek @TurkishAirlines still waiting to hear!

[Ebru @CLKRConsultancy]

@TK_HelpDesk file was opened on 6/01/17 FYI. Do Turkish airline customers not deserve care??? I'm still contacting you about 24/12/16 flight

[Ebru @CLKRConsultancy]

@TK_HelpDesk can you please update me about file ref #TK169293 and #TK183219(I don't know why I'm given a new # for an existing file though)