COLDCARD SUPPORT

Sleep at Night Technology! The best #bitcoin hardware wallet. Ultra-secure. The only dedicated air-gapped. Backup on SEEDPLATE from @Coinkite

[COLDCARD SUPPORT @COLDCARDASSISTX]

@gvictor808 Hello Victor 👋 Sorry to hear you had a poor experience with customer support. Shoot us a DM and We’ll happily make it right for you! Maybe our response was in your spam folder? We never mean to ghost anyone and absolutely replace defective devices.

[COLDCARD SUPPORT @COLDCARDASSISTX]

@IziaKrysaldi83 Hello Izia, Thanks for choosing and supporting the project, if you have any pending questions/; queries regarding the device feel free to shoot us a follow back for immediate assistance from our live agents.

[COLDCARD SUPPORT @COLDCARDASSISTX]

@BAcct8 Thanks for choosing and supporting the project Jerry, we'd love to have you onboard.

[COLDCARD SUPPORT @COLDCARDASSISTX]

@jasonmyersart Hello, follow back and fire off your questions. Technical, security, recovery, workflow, whatever you’ve got in full details via direct message. Our team is committed to resolving the issue promptly and ensuring your satisfaction.

[COLDCARD SUPPORT @COLDCARDASSISTX]

@otlkvfr Yes you can import the seed phrase on other hot wallets but that is not advisable for security reasons.

[COLDCARD SUPPORT @COLDCARDASSISTX]

@otlkvfr Yes definitely you can retrieve your assets of the device is destroyed, that is where your "seed phrase" comes in. "Not your keys Not your coins"

[COLDCARD SUPPORT @COLDCARDASSISTX]

@abHODL3987 Hello Andy, There's a step-by-step process to follow to set up the device or move from another device , feel free to reach out to us for more information/ assistance

[COLDCARD SUPPORT @COLDCARDASSISTX]

@NizamSyed There's a step-by-step process to follow to set up the device or move from another device , feel free to reach out to us for more information/ assistance

[COLDCARD SUPPORT @COLDCARDASSISTX]

@21MillionMama If You...Want simplicity, ease of use, stick with Trezor, But for maximum Bitcoin security, if you're willing to learn, and want air-gapped featuresTry our Coldcard Mk4

[COLDCARD SUPPORT @COLDCARDASSISTX]

@billybillings Great move Billy, thanks for choosing and supporting the project.

[COLDCARD SUPPORT @COLDCARDASSISTX]

@barluquete We are glad to have you choosing and supporting the project!

[COLDCARD SUPPORT @COLDCARDASSISTX]

@cryptowetrat Hello, follow back and fire off your questions. Technical, security, recovery, workflow, whatever you’ve got in full details via direct message. Our team is committed to resolving the issue promptly and ensuring your satisfaction.

[COLDCARD SUPPORT @COLDCARDASSISTX]

@criticall0gic Hello, follow back and fire off your questions. Technical, security, recovery, workflow, whatever you’ve got in full details via direct message. Our team is committed to resolving the issue promptly and ensuring your satisfaction.

[COLDCARD SUPPORT @COLDCARDASSISTX]

@polen041822 Hola, sígueme y envía tus preguntas. Técnicas, de seguridad, de recuperación, de flujo de trabajo... cualquier cosa que tengas, con todos los detalles por mensaje directo. Nuestro equipo se compromete a resolver el problema con prontitud.

[COLDCARD SUPPORT @COLDCARDASSISTX]

@giubattagliax Hello Giuseppe, This is not an ideal experience, We sincerely apologize for any errors you may have encountered regarding your device,To better assist you, send us a direct message with relevant details, and we’ll resolve this for you immediately.

[COLDCARD SUPPORT @COLDCARDASSISTX]

@Tanukimild1820 좋아요! 프로젝트에 참여해 주셔서 감사합니다. Sparrow 통합 방법에 대한 맞춤형 지원을 원하시면 직접 메시지를 보내거나 팔로우해 주세요.

[COLDCARD SUPPORT @COLDCARDASSISTX]

@Tanukimild1820 안녕하세요. 네, 기기의 인터페이스에 스패로우를 설치해야 합니다. 신규 사용자이신가요? 아니면 기존 사용자이신가요?

[COLDCARD SUPPORT @COLDCARDASSISTX]

@Stack_Assets Hello, The set up for the device is easy, follow back and fire off your questions technical, security, recovery, workflow, whatever you’ve got in full details via direct message. Our team is committed to resolving the issue promptly and ensuring your satisfaction.

[COLDCARD SUPPORT @COLDCARDASSISTX]

@EBE_L3C It sounds like you're having trouble accessing your funds due to a mismatch in derivation paths between Electrum and another wallet, Identify the Wallet Type You Used
Was your original wallet Created in Electrum with a standard seed? and Electrum’s non-BIP39 seed ?

[COLDCARD SUPPORT @COLDCARDASSISTX]

@Jon_Hodl Shoot us a follow back / send a direct message for personalised assistance