@janetj100 Janet, thank you for taking the time to share your feedback about the lid on this toothpaste. Your feedback is important to us, and you can be assured we've shared it with our team. If you'd like to talk some more about this, or if you have any questions, please DM us.
@MSavage404 Thanks for commenting. We're incredibly sorry that you're not a fan of this new material. Our users are the eyes and ears of our company, so we'll be sure to let our team know that you'd like to see the previous material return. Feel free to DM us if you'd like to talk some more.
@xerxes_xr We appreciate your reaching out, and we have a website where you can submit your ideas for review. Please visit https://t.co/UGEASEfzIb to learn more, including submission criteria and how to submit your innovation. Thank you for thinking of Crest!
@ZaneterN There's nothing more important to us than your complete satisfaction and ensuring you have a bright oral routine. We're incredibly sorry, and we'd like to learn more about what's going on. Please send a DM our way.
@GameDevJared89 We're incredibly sorry to hear about your experience. Extensive quality and safety testing is done to ensure you have an exceptional oral routine when using our products as directed. Your experience matters to us, and we're here to help make it right. Please DM us for help.
@happystweets Your oral health and comfort are our top priorities, and we take all reports of adverse effects very seriously. We'd really like to share your feedback with our safety team, so please send us a DM when you get a chance.
@smartnfunny We're very sorry for this experience with our mouthwash, and we assure you that we're here to help. Please DM us so that we can do so best.
@demetrioso33 We're so sorry you've had this experience with a Crest toothpaste tube. Please know our containers are filled by weight to make sure you receive the full amount of product, but sometimes air pockets can make it seem as if the tube isn't full. Please DM us so we can help you best.
@RayZingGirls Got you, Mark, happy to help! Both Crest Deep Stain Remover toothpastes offer whitening benefits, but the Enamel Strength version adds an extra layer of protection for your enamel. If you have any further questions or need more specific information, DM anytime.
@smartnfunny We're sorry if you experienced any staining when using our Crest rinse, as our rinses have been evaluated to be safe when used as directed. We recommend that you discontinue use of this product, & we'd like to gather some details for our Safety Team. Please DM us when you can.
@petertoddsen72 Our toothpaste tubes are filled by weight, and we expect each to contain the amount stated on the label, Todd. We're sorry you've had this experience with our Crest 3D White toothpaste tube, would like to take a closer look. Please DM us, so we can further assist you.
@billaugerman1 Hi there, Bill. Thank you so much for your feedback regarding our add. We'll share your feedback with the appropriate people in the company.