Cresta

The unified platform for human and AI agents.
Join us: 👩🏻‍💻👨🏼‍💻👩🏽‍💻👨🏻‍💻🤖

[Cresta @cresta]

Live customer conversations are no place for agents to learn on the job.

Cresta Training Simulator replaces scripted role-play with live, dynamic AI simulations that help human agents practice before going live.

Learn more ➡️ https://t.co/1AKsZBRfyD

[Cresta @cresta]

Highlights from Greylock Techfair 2026! 📸

We had a great time connecting with 200+ students from top universities, exchanging ideas, and sharing what it's like to build AI at Cresta.

Huge thanks to @GreylockVC for bringing together such an incredible community of students and startups!

Join us ➡️ https://t.co/DRPTS9EDZV

[Cresta @cresta]

🎯 Using Cresta just got even easier.

We’ve redesigned navigation in Director and introduced Compass Search and the Compass Support Agent to help users find the right workflow, get answers about the Cresta platform, and submit support tickets, all without ever leaving the product.

Learn more: https://t.co/y56Azo1MJa

[Cresta @cresta]

The future of customer experience starts with a unified workforce.

Together with Atento, we're bringing an AI-native approach to Business Transformation Outsourcing (BTO), combining AI Agents and AI-augmented human agents through one shared intelligence layer.

👇 See how we're redefining customer experience and read more about the partnership here: https://t.co/1lqvY8y7a6

[Cresta @cresta]

A wave is building, and it’s about to break in Nashville 🌊

WAVE 2026 is back! Cresta's flagship conference returns this December, bringing together the leaders shaping the future of AI-powered customer experience.

📍 Four Seasons Nashville, TN
🗓️ December 7–9, 2026

Hear from industry leaders at @MarriottIntl, @AlaskaAir, @mutualofomaha, plus Cresta CEO, @ping_wu, and more! See what's next for AI in customer experience alongside the innovators driving the industry forward.

Space is limited 👉 Request your invite today: https://t.co/dWeCZ1trmN

#CrestaWAVE

[Cresta @cresta]

Next stop: #Ai4 🚀

Come visit Cresta at Booth 801 from August 4–6 to see our AI Agent in action and talk about the future of customer experience.

See you in Vegas! 🎰

[Cresta @cresta]

The new standard for AI agents is built on trust, continuous improvement, and the ability to scale across the customer journey. Join our upcoming webinar for a live look at how Cresta AI Agent is helping enterprises set that standard.

📅 July 21 | 11 AM PT / 2 PM ET
Register ➡️ https://t.co/W2eAWQNr1e

[Cresta @cresta]

Great day in Manchester with the Contact Centre Management Association! 🇬🇧

Cresta was proud to sponsor of the Contact Centre Strategy Summit, bringing together contact centre professionals from across the UK for a day of discussion, networking, and shared learning.

[Cresta @cresta]

@mr_farman_ai Thank you!

[Cresta @cresta]

¡Vamos, España! 🇪🇸 Cresta is launching in Spain.

With a new office and a great team in Madrid, we're growing our investment in one of Europe's most important CX markets and helping organizations across Iberia transform customer experience with AI ➡️ https://t.co/MfEcNM39nf

[Cresta @cresta]

Your next international getaway could start at Booth 801 🌏✈️ Visit Cresta at #Ai4 to book a flight with our AI Agent and enter for a chance to win a REAL international Alaska Airlines flight.

See Cresta in action, meet the team, and don't forget to enter! See you there 👋

[Cresta @cresta]

Baseball season calls for the perfect walk-up song ⚾🎵

In honor of our recent partnership with the New York Mets, we asked a few members of Team Cresta what song they'd choose before stepping up to the plate.

Which one gets your vote? 👀

[Cresta @cresta]

As AI automates more routine interactions, the conversations that reach human agents become even more complex.

@cxtodaynews explores why agent readiness is crucial, and how Training Simulator can close skill gaps and improve customer outcomes ➡️ https://t.co/FWdeUm5cgp

[Cresta @cresta]

@girlxid Agreed 💯

[Cresta @cresta]

Live customer conversations are no place for agents to learn on the job.

Cresta Training Simulator replaces scripted role-play with live, dynamic AI simulations that help human agents practice before going live.

Learn more ➡️ https://t.co/1AKsZBRfyD

[Cresta @cresta]

@ginacostag_ That's exactly where realistic training can make a huge difference.

[Cresta @cresta]

@VadimStrizheus 🙌

[Cresta @cresta]

@shiri_shh Yes! 💯

[Cresta @cresta]

@alex_prompter That's exactly it. The goal is to make practice feel as realistic and unpredictable as the conversations agents will actually have.

[Cresta @cresta]

@ZenithAiLab We think so too! 💯

[Cresta @cresta]

@Shruti_0810 Thank you 💯

[Cresta @cresta]

@zaimiri It's a practical way to help agents gain experience!