C Smith

[C Smith @CRSmith73]

@danbright_ @Hertz It’s like a whole cottage industry of fake Hertz customer service accounts. The customer is so fed up with the typical Hertz customer service process that they are lulled into almost falling for these traps of fake representatives.

[C Smith @CRSmith73]

@danbright_ @Hertz Dan. Had the same experience with a fake Hertz customer services ‘representative’. The first warning sign was that this person was far too willing to help. Which isn’t why I’ve seen from Hertz. This person then also asked for me to download the app, which was the end for me

[C Smith @CRSmith73]

@danbright_ @Hertz Dan. Hertz appears to use agentic AI responses like this to take issues offline to die a slow death. My experience anyway. However, let me know if you have any success. #hertz #hertzcustomerservice

[C Smith @CRSmith73]

@Hertz @ErnestoGout Ernesto. Hertz appears to use agentic AI responses like this to take issues offline to die a slow death. My experience anyway. However, let me know if you have any success. #hertz #hertzcustomerservice

[C Smith @CRSmith73]

@Hertz @Tippinbets Tippens. Hertz appears to use agentic AI responses like this to take issues offline to die a slow death. My experience anyway. However, let me know if you have any success. #hertz #hertzcustomerservice

[C Smith @CRSmith73]

@Hertz @bk6598A Heff. Hertz appears to use agentic AI responses like this to take issues offline to die a slow death. Madelin is one of their oft used agents. However, let me know if you have any success. #hertz #hertzcustomerservice

[C Smith @CRSmith73]

@Hertz @cocoa_breezyy IVRose. Hertz appears to use agentic AI responses like this to take issues offline to die a slow death. My experience anyway. However , let me know if you have any success. #hertz #hertzcustomerservice

[C Smith @CRSmith73]

@Hertz @tylxrfair Tyler. Hertz appears to use agentic AI responses like this to take issues offline to die a slow death. My experience anyway. However, let me know if you have any success #hertz #hertzcustomerservice

[C Smith @CRSmith73]

@claimpage5007 Nothing like a Hertz ‘X’ account set up in May 2026. How legitimate is that? #hertz #hertzcustomerservice

[C Smith @CRSmith73]

@Hertz @StevenAdcock123 Steven. Hertz appears to use agentic AI responses like this to take issues offline to die a slow death. My experience anyway. However, let me know if you have any success. #hertz #hertzcustomerservice

[C Smith @CRSmith73]

@Hertz @tsyoung Tim. You nailed it. Hertz appears to use agentic AI responses like this to take issues offline to die a slow death. My experience anyway. However. Let me know if you have any success. #hertz #hertzcustomerservice

[C Smith @CRSmith73]

@claimpage5007 Are you cognizant of how legitimate (or not) a purported Hertz account registered in May 2026 appears? @Hertz

[C Smith @CRSmith73]

@Hertz @KO2yatzee2 Kaitlyn. Hertz appears to use agentic AI responses like this to take issues offline to die a slow
death. My experience anyway. However, let me know if you have any success. #hertz #hertzcustomerservice

[C Smith @CRSmith73]

@Wobafonic @Hertz @AmmoLing It would be nice if they could not only make appropriate amends, but at least generate responses that at least vaguely address the issue as a human might

[C Smith @CRSmith73]

@Hertz @DavidAddi13770 David. Hertz appears to use agentic AI responses like this to take issues offline to die a slow death. My experience anyway. However, let me know if you have any success. #hertz #hertzcustomerservice

[C Smith @CRSmith73]

@Hertz @CarloAlvite72 Carlo. Hertz appears to use agentic AI responses like this to take issues offline to die a slow death. My experience anyway. However, let me know if you have any success. #hertz #hertzcustomerservice

[C Smith @CRSmith73]

@Hertz @AmmoLing Matt. Hertz appears to use agentic AI to take issues offline to die a slow death. My experience anyway. However, if you do have any success let me know. #hertz #hertzcustomerservice

[C Smith @CRSmith73]

@JMBaumer @Hertz JM. Hertz appears to use agentic AI responses like this to take issues offline to die a slow death. My experience anyway. However, let me know if you have any success. #hertz #hertzcustomerservice

[C Smith @CRSmith73]

@Hertz @JLK7299 JLK. Hertz appears to use agentic AI responses like this to take issues offline to die a slow death. My experience anyway. However, let me know if you have any success. #hertz #hertzcustomerservice

[C Smith @CRSmith73]

@roo_juan @Hertz Lucky you. Congratulations