Community scheme Ombud Service

The CSOS regulates, monitors and control the quality of all community schemes governance documentation and provides dispute resolution services.

[Community scheme Ombud Service @CSOS_SA]

Is someone in your community scheme being a nuisance and you can’t resolve the issue via the usual channels? The #CSOS can help. Visit our website to find out more: https://t.co/YJhskq7mKM

[Community scheme Ombud Service @CSOS_SA]

Are you part of a community scheme? Do you understand how CSOS levies work and why they matter?

Join our webinar tomorrow, where we'll unpack CSOS levies and help you better understand this important aspect of community scheme living.

📅 Date: 22 October 2026
⏰ Time: 12:00–13:00
💻 Platform: MS Teams

🔗 Scan the QR code on the invitation or use the link provided to join the webinar: https://t.co/M1dfVy2UH9

#CSOS #CommunitySchemes #CSOSLevies #StakeholderEngagement

[Community scheme Ombud Service @CSOS_SA]

[STATEMENT TO STAKEHOLDERS]

Appointment of Acting Chief Ombud

Date: 10 October 2026

[Community scheme Ombud Service @CSOS_SA]

CALLING ALL SERVICE PROVIDERS!

Are you ready to improve your performance and become more competitive?

The CSOS invites service providers with at least 51% black ownership among women, youth, persons with disabilities and military veterans to join our Supplier Development Workshop.

This FREE session is designed to provide practical information and insights to support supplier growth and development.

📅 23 October 2026
⏰ 10:00 – 11:30
💻 Microsoft Teams

Meeting link: https://t.co/mWLJZbkUBa

📧 For enquiries: [email protected] or [email protected]

#CSOS #SupplierDevelopment #SupplierDevelopmentWorkshop

[Community scheme Ombud Service @CSOS_SA]

ZULULAND don't miss out on our roadshow! See details below.

Meeting link: https://t.co/hRvfJbXcb6

[Community scheme Ombud Service @CSOS_SA]

SHARED LIVING

THE 2ND QUARTER EDITION IS OUT - ENJOY!

Read it here: https://t.co/PcajY73yWY

Or download it here: https://t.co/gpzXzv2rdJ

[Community scheme Ombud Service @CSOS_SA]

Under the theme “A Decade of Impact: Sustaining Momentum, Shaping the Future,” the CSOS Board Strategic Planning Session will reflect on the Entity’s achievements and lessons over the past decade and consider the outcomes and proposals arising from the joint EXCO and MANCO strategic planning process. The session will provide strategic direction and Board input on current performance challenges, priority interventions, targets, resource allocation and strategic risks for the 2027/28 planning period. It will ensure alignment with the 2025–2030 Strategic Plan, Human Settlements sector priorities and the national development agenda, and ratify a coherent strategic framework to guide the development of the 2027/28 Annual Performance Plan and position CSOS to deliver greater and more sustainable impact in the community schemes sector.

[Community scheme Ombud Service @CSOS_SA]

SCAM ALERT: FRAUDULENT IMPERSONATION OF CSOS EMPLOYEE

The CSOS wishes to alert bidders, service providers and members of the public to a scam involving an individual who is falsely presenting herself as a CSOS employee.

The individual identifies herself as “Adv. Seema” and is using the telephone number 064 765 8337 while claiming to work within the CSOS Supply Chain Management (SCM) Unit.

The individual has allegedly contacted a bidder and instructed them to report to the CSOS Reception in Centurion to sign an Appointment Letter and Service Level Agreement (SLA). The individual also reportedly requested an eWallet payment of R3,000.

CSOS wishes to emphasise that this individual is not authorised to represent the organisation in this manner.

Stakeholders are urged to exercise extreme caution when receiving unsolicited communications relating to CSOS procurement processes, appointments, contracts or requests for payment. Do not make any payments or provide personal, financial or other sensitive information without first verifying the request through official CSOS channels.

If you receive any suspicious communication of this nature, please report it to CSOS immediately for verification. Contact us on 0800 000 653.

Please remain vigilant and share this alert to help protect others from falling victim to fraud.

[Community scheme Ombud Service @CSOS_SA]

“A Decade of Impact: Sustaining Momentum, Shaping the Future,” the CSOS strategic planning session will reflect on the Entity’s achievements and lessons over the past ten years, assess current performance challenges and agree on practical, prioritised interventions for the 2027/28 planning period.

[Community scheme Ombud Service @CSOS_SA]

🏡 Moving into a townhouse, complex or apartment in a sectional title scheme comes with more than just a new address. Understanding the rules, rights and responsibilities of community living is key for peace of mind and building harmonious relationships with your neighbours.

Join CSOS for a webinar designed specifically for new entrants into sectional title living. Let’s help you navigate your new community with confidence!

📅 10 September 2026
⏰ 12:00 – 13:00
💻 Microsoft Teams: https://t.co/mxzJOUsCKF

Save the date and join us! 🌿🏡

#CSOS #SectionalTitle #CommunityLiving #PropertyOwnership #KnowYourRights #PropertyEducation #Webinar

[Community scheme Ombud Service @CSOS_SA]

[STAKEHOLDER ANNOUNCEMEMT]

[Community scheme Ombud Service @CSOS_SA]

[SCHEDULED MAINTENANCE]

Please be advised of the maintenance deployment scheduled as follows:

Date: Wednesday, 25 August 2026
Time: 17:00 – 20:00
Systems Impacted: CSOS Connect Public & Admin Portal

During the maintenance window, CSOS Connect may be unavailable or experience intermittent disruptions. Normal service will resume once the maintenance has been completed.

We apologise for any inconvenience this may cause and appreciate your understanding.

[Community scheme Ombud Service @CSOS_SA]

Day 2: Public Sector Innovation Conference in Bela Bela

Watch the livestream here: https://t.co/u65vHPQRqi

[Community scheme Ombud Service @CSOS_SA]

Where innovation meets public service, opportunities for meaningful engagement and knowledge-sharing arise. Today you'll find us at the Public Sector Innovation Conference taking place in Bela-Bela, hosted by the Centre for Public Service Innovation (CPSI) under the theme: “Innovation – A Game Changer.”

As an organisation committed to promoting awareness and good governance in community schemes, CSOS sees this conference as an important opportunity to connect with public servants—many of whom are also residents, owners or trustees in community schemes.

Innovation may be a game changer, but awareness is the starting point for meaningful change.

#CSOS #PublicSectorInnovation #InnovationAGameChanger #CPSI #CommunitySchemes #StakeholderEngagement #PublicService

[Community scheme Ombud Service @CSOS_SA]

The Hidden Costs of Buying into a Community Scheme

https://t.co/8v0PjVszIu via @YouTube

[Community scheme Ombud Service @CSOS_SA]

CSOS ACHIEVES AN UNQUALIFIED AUDIT OUTCOME

[Community scheme Ombud Service @CSOS_SA]

A job well done to Chantelle Bothma Coertzen and the team from @Yilungelo_Lakho!

If you missed the show, don't worry! Catch the full episode on our YouTube channel tomorrow (https://t.co/27UIIjMct4).

Thinking of buying into a community scheme? Don't let hidden costs catch you by surprise. Watch the episode to learn about the expenses you should look out for before you buy.

[Community scheme Ombud Service @CSOS_SA]

[NOW ON]

Get ready to watch Chantelle Coertzen live on @Official_SABC1's @Yilungelo_Lakho!

If you've ever wondered what questions you need to ask before buying into to a community scheme, then don't miss the show right now!

[Community scheme Ombud Service @CSOS_SA]

📢 WATCH LIVE!

Don’t forget to catch Chantelle Coertzen on @Official_SABC1's @Yilungelo_Lakho!

She’ll be discussing the importance of looking beyond the purchase price when buying property in a community scheme, with a focus on conducting thorough due diligence to help consumers avoid costly financial consequences in the future.

Broadcast Details:
•Date: Tuesday, 4 August 2026
•Time: 4:30 pm to 5:30 pm
•Programme: Yilungelo Lakho
•Channel: SABC 1

[Community scheme Ombud Service @CSOS_SA]

Join the CSOS Team!

Looking for an opportunity to make a meaningful impact while growing your career? We're looking for passionate, talented individuals to join our team.

If you're ready to contribute to promoting good governance in community schemes, apply today!

We're on the hunt for the following professionals:
Senior Specialist Internal Auditor
Case Management Officer

Visit our recruitment site to view the available vacancies and application requirements.

https://t.co/je1photysF

#CSOSCareers #JoinOurTeam #NowHiring #CareerOpportunities #PublicService