Carolina Wiedemann

[Carolina Wiedemann @CWiedemann]

@ExpressScripts shame on you for compromising patient care due to outdated technology, workflows and policies. You are a disgrace and should be fined for delaying medically necessary medication from pediatric patients. Provide the services the insurance companies are paying for.

[Carolina Wiedemann @CWiedemann]

@Accredo You are a failure and a disgrace to patient care. You have been negligent in providing necessary medication in a timely fashion. Your systems and workflows cause unnecessary delays. Shame on you.

[Carolina Wiedemann @CWiedemann]

@united Of course you had an improvement, you inconvenienced all of your customers by cancelling our flights, rebooking us 3+ days later and costing some of us thousands of $ in lost non-refundable accommodations. Still waiting for my callback!

[Carolina Wiedemann @CWiedemann]

@Curly_Biologist @united @united Shame on you.

[Carolina Wiedemann @CWiedemann]

@ValeRod22 @united Unfortunately @united does not care about it's customers. This is the norm in their customer service philosophy, "put them on hold until they give up"

[Carolina Wiedemann @CWiedemann]

@StefanTPeterson @united I feel your pain. My 1st call took 5 hours, I'm currently on with an unhelpful agent for 3 hours. Shame on you @united

[Carolina Wiedemann @CWiedemann]

@StrotPaliya @united @united same experience here! Your CX dept only puts customers on hold. Resolutions are incomplete. DO BETTER OR GO OUT OF BUSINESS

[Carolina Wiedemann @CWiedemann]

@united Do Better. 2x cancellations. Terrible CX. 5 hr calls. Lack empathy.

[Carolina Wiedemann @CWiedemann]

@JoannaStern @united Only applicable when they actually fly and not cancel the flight!

[Carolina Wiedemann @CWiedemann]

@united Time to ruin family vacations?! Is that your mission statement?

[Carolina Wiedemann @CWiedemann]

@united you ruined our family vacation. Cancelled our Flt 2x, 5 hrs w/cx. No empathy or solutions. You need to be out of business.

[Carolina Wiedemann @CWiedemann]

@NespressoUSA I’m currently on hold with a supervisor. Call length 18 minutes 24 seconds.

[Carolina Wiedemann @CWiedemann]

@NespressoUSA shame on your customer service department! I call regarding an active allergic reaction seeking info and your team was not empathetic and has yet to help. @US_FDA can you help?

[Carolina Wiedemann @CWiedemann]

@AFCinc Hi! Trying to setup an employer account with AFC. 7 days+2 voicemails+2 emails to bmerino and no luck. Help please!

[Carolina Wiedemann @CWiedemann]

@USPS Lost my certified letter out for delivery within the same zip code…SMH.

[Carolina Wiedemann @CWiedemann]

@Wayfair Your customer service is the worst! Based on previous tweets this is the norm. I’ll stand by for a response from your social media handlers promising to be “helpful”

[Adam Kinzinger @RepKinzinger]

My condolences are with the Price family. This is a tragic story, but one that needs to be shared as we continue to learn about #COVID19. A recent Oxford study found that almost 1 in 5 people with the virus receive a psychiatric diagnosis within 3 months. https://t.co/f0m6bimZMY

[Carolina Wiedemann @CWiedemann]

@BestBuy holding for customer service manager for 28 minutes due to DELAYED shipment. Then call was “dropped”. SMH

[Carolina Wiedemann @CWiedemann]

@AskTarget when will you have the Xbox series X?

[Carolina Wiedemann @CWiedemann]

@dccsh @TDBank_US Welcome to the club of unsatisfied @TDBank_US customers