@lexautolease To reiterate it seems you and your team are happy for someone to get hit or for someone’s car or property to be damaged and I guess that’s on you
Utterly shocked at the lack of professional service provided by @lexautolease and @JaguarUK our car rolled off the drive and it was taken in to be looked into and as they cannot identify the issue and thus a fix, they claim the car is fine (video)
@lexautolease This has already been done before and it seems all your team can do is tell us is been passed on to someone else and we will get a call back.. 3 weeks in and we are still waiting for that call back. Your "support" team is nothing but rude
Have a Jaguar E-Pace that clearly cannot conquer the snow. False advertisement when you’re vehicle is rolling off the drive in a bit of snow without an explanation- RED FLAG
@JaguarUK I wouldn’t purchase one, not long had this vehicle and it’s rolling off our drive without an explanation IN THE SNOW AND THEY CLAIM THAT ITS FINE
(4) so expected to have this vehicle on the road with peace of mind that it could just roll off at any point and harm us, someone or someone’s property as they’re incompetent to realise the severity of the health and safety risk that are putting us under @lexautolease @JaguarUK
(3) they’ve refused to allow us to keep a courtesy vehicle for our own safety and others around and returned the vehicle back to us after it being checked and once again the car has rolled off our drive for the second time @lexautolease @JaguarUK
(5) apparently according to your "customer relations advisor" the car is fit for purpose when rolling back, and when asked if they would take responsibility if anyone was hurt or property damaged they were unable "to comment" proves the vehicle is clearly unsafe @lexautolease
(2) we’ve had several conversations where they claim that this is fine and fit for purpose, so they’re happy to allow for our car to hit someone or another vehicle driving past @lexautolease @JaguarUK @Jaguar