Cafe Contento

serving yummy food for yummy people.

[Cafe Contento @CafeContento]

@swiggy_in @zomatocare Hello foodies! Due to disappointing support from @SwiggyCares we've decided to part ways with them. So we will be discontinuing our services on swiggy very soon. But don't worry, we will still provide our services on @zomatoin and other platforms.
Thankyou!

[Cafe Contento @CafeContento]

@SwiggyCares Thousands of times I contacted, every time got same reply that, we forwarding this to concern team and they will contact me.

[Cafe Contento @CafeContento]

@SwiggyCares @swiggy_in @zomatocare @ZomatoIN An a great service from Swiggy. complaint launched on 10th July 20, still no resolution. Only stupid answers.

[Cafe Contento @CafeContento]

@SwiggyCares @swiggy_in @ZomatoIN @zomatocare very poor service from Swiggy. I made complaint on 10 th July. It's almost 32 days are over. Still no resolution. Every time I contacted, give Only false promises that 'we will get in touch with you shortly.'

[Cafe Contento @CafeContento]

@SwiggyCares Please don't make me fool. Give me maximum time limit.

[Cafe Contento @CafeContento]

@swiggy_in @SwiggyCares ticket 7454361, 7496680 raised on 10th July. one month passed. Still no resolution. Only false promises. Whenever I remind I've received only false promises that 'we will get in touch with you shortly'. But no one is contacting me. Extremely poor service!

[Cafe Contento @CafeContento]

@SwiggyCares But there should be some limit. It may be 1 day, 4 day, or a month. You should have to give maximum time limit.

[Cafe Contento @CafeContento]

@SwiggyCares How much time do you want

[Cafe Contento @CafeContento]

@SwiggyCares

[Cafe Contento @CafeContento]

@SwiggyCares Pl don't give computerized answer. On 18th July you told me that you found the root cause & get in touch with me. On 24th July Mr. Saiyad called me & promised me to call back within 48hrs. Still I am waiting. You all are liar. Very worst experience from Swiggy

[Cafe Contento @CafeContento]

@SwiggyCares Waiting for you

[Cafe Contento @CafeContento]

@SwiggyCares swiggy care taking great efforts to resolve any tickets. One recent example
ME - why Ads campaign for my restaurant is over befor time?
Great reply from swiggy
Swiggi - Ads campaign is over.

🙄🤩

[Cafe Contento @CafeContento]

@SwiggyCares And you never reach to me. Because you don't have any answers for my questions.
Yesterday also I asked in Ad campaign, what charges I have to pay? & Your answer is, your ads budget is ₹5000/-. Realy it's a hight of stupidity.

[Cafe Contento @CafeContento]

@SwiggyCares No. No one contacted. Just I filled up the form and after some days recieved the mail regarding onboarding.

[Cafe Contento @CafeContento]

@swiggy_in @SwiggyCares why swiggy desperately wanted to get down my ratings by ignoring so many 5 star rating. No use of complaints. Just false promises. This happens every month & continues in July month also. See the image. Recived 2 ratings. 1* & 5 *. Counted 1* only.

[Cafe Contento @CafeContento]

@SwiggyCares I am not talking about overall rating of my restaurant. I am talking about only the ratings I have recieved in this month. I have recieved 2 ratings & you are showing only 1 for this month. & Please check all the details before giving any reply, cause I do not have any POC

[Cafe Contento @CafeContento]

@SwiggyCares Even you didn't know that there is no POC for me.
You all are giving only computerized answers without checking anything.

[Cafe Contento @CafeContento]

Already I am complaining about this from last 2 months. And always your answer is ' we forwarding your query to concern team & they will contact you.' But no one is contacting and trying to resolve this. I am doubtful about existence of such team.

[Cafe Contento @CafeContento]

@SwiggyCares Please don't give this stupid answer. As per your answer average of July month up to today should be *1= 50% and *5= 50%. Because I have recieved 2 ratings in July month. One is *1 and other one is *5. It should not be *1 = 100%.