CallEEAST

This is the official Twitter feed for the East of England Ambulance Service NHS Trust's Outsourced Contact Centre, CallEEAST.

#OutsourcedContactCentre

[CallEEAST @CallEEAST]

☀️Summer is here and so are we.
As teams take a well‑earned break, keeping services running can be a challenge. CallEEAST provides flexible ad hoc cover, ensuring every call is answered professionally.
Need support this summer?
🖥️ https://t.co/F1YsJmWMc6
#ExtensionOfYourTeam

[CallEEAST @CallEEAST]

💬Behind every call is a CallEEASTian
Our teams work around the clock to support patients, service users, and partners,delivering every interaction with professionalism
It’s the people behind the headsets that make the difference
🖥️ - https://t.co/F1YsJmWMc6
#Teamwork #247Support

[CallEEAST @CallEEAST]

⚽🎉 It’s match day for England! 🎉⚽
As England kick off their first World Cup match, everyone here at CallEEAST is getting behind the team and wishing them the very best of luck! 👏
Good luck, England — bring it home! 🏆
🖥️ - https://t.co/F1YsJmWMc6
#ThreeLions #WorldCup

[CallEEAST @CallEEAST]

📞💼 Support your service with CallEEAST
At CallEEAST, we provide 24/7 contact centre support designed to work as a seamless extension of your team.
When your service needs reliability, consistency, and a partner you can trust, we’re here.
🖥️ - https://t.co/F1YsJmWMc6
#247Service

[CallEEAST @CallEEAST]

Building strong partnerships at CallEEAST
Last week,our CallEEASTians visited Ergea to discuss collaboration and service development. Great opportunity to strengthen relationships, share ideas, and continue delivering real value.
Exciting times ahead!
#Collab #PartnershipWorking

[CallEEAST @CallEEAST]

Staff Shout Out!
This one is all about Lewis!
Lewis absolutely smashed it managing one of our contracts on a particularly busy day. His calm approach, professionalism, and ability to keep everything running smoothly did not go unnoticed
🖥️ - https://t.co/F1YsJmWMc6
#StaffShoutOut

[CallEEAST @CallEEAST]

Every call we handle supports more than just your service — all profits are reinvested into the NHS, helping improve patient experience across the region.
🖥️ - https://t.co/F1YsJmWMc6
#SupportingTheNHS #WeAreEEAST #MakingADifference #NHS #AmbulanceService

[CallEEAST @CallEEAST]

💼 Reliable support for your business.
Alongside NHS services, CallEEAST supports commercial organisations across the UK.
Scalable, reliable, and tailored to your needs.
🖥️ - https://t.co/F1YsJmWMc6
#CommercialSupport #OutsourcedContactCentre #BusinessGrowth #NHS #Partnership

[CallEEAST @CallEEAST]

We’ve been nominated!
CallEEAST is incredibly proud to have been nominated for Team of the Year at the Stars of EEAST 2026
A huge well done to all our CallEEASTians—your hard work never goes unnoticed and now it’s been recognised too!
🖥️-https://t.co/F1YsJmWMc6
#StarsOfEEAST2026

[CallEEAST @CallEEAST]

NHS to NHS
💙 By the NHS, for the NHS.
We understand NHS services because we’re part of it.
Our NHS‑to‑NHS support model means shared values, clear communication, and a focus on patient care — not profit.
🖥️ - https://t.co/F1YsJmWMc6
#NHStoNHS #SupportingTheNHS #WeAreEEAST #NHS

[CallEEAST @CallEEAST]

🖤✨ National Goth Day at CallEEAST! ✨🖤
We do love a themed day here at CallEEAST
When we first agreed to celebrate National Goth Day, we didn’t quite anticipate it falling on the hottest days of the year🔥
🖥️ - https://t.co/F1YsJmWMc6
#NationalGothDay #WeAreEEAST #HotButGoth

[CallEEAST @CallEEAST]

Extension of Your Team
🤝 More than a provider!
CallEEAST works as a true extension of your organisation, integrating seamlessly into your service to deliver consistent, professional communication your users rely on.
🖥️ - https://t.co/F1YsJmWMc6
#ExtensionOfYourTeam #WeAreEEAST

[CallEEAST @CallEEAST]

Always On
📞💬 Support that never switches off.
At CallEEAST, we provide 24/7 contact centre support — ensuring your patients, customers, and service users are always looked after, no matter the time of day.
🖥️ - https://t.co/F1YsJmWMc6
#247Service #NHS #Norwich #CallCentre

[CallEEAST @CallEEAST]

📞🌟 National Receptionist Day 🌟📞
Today we’re celebrating the incredible work our CallEEASTian’s deliver through our Virtual Receptionist Service.
Professional call handling for NHS and private services — every day.
🖥️ - https://t.co/F1YsJmWMc6
#NationalReceptionistDay

[CallEEAST @CallEEAST]

💙👩‍⚕️👨‍⚕️ International Nurses Day 👨‍⚕️👩‍⚕️💙
Today, we say a heartfelt thank you to all the incredible nurses — for your compassion, dedication, and unwavering commitment to patient care. You truly are the heart of healthcare.
🖥️ - https://t.co/F1YsJmWMc6
#InternationalNursesDay

[CallEEAST @CallEEAST]

🎉💬 Feedback FriYAY! 💬🎉
Today’s feedback is a truly special one — and it’s dedicated to Alicia 🌟

Feedback like this perfectly captures the compassion, professionalism and empathy our CallEEASTians bring to every interaction.
🖥️ - https://t.co/F1YsJmWMc6
#Feedback #Positivity

[CallEEAST @CallEEAST]

😂🎥 Are video filters ever not funny?
During a call today, our Head of Commercial had a few… technical issues on a Google Meets call 👀
Let’s just say — for a solid 5 minutes, we were being addressed by a wizard 🧙‍♂️
Sometimes it’s the unexpected moments that make the day. ✨

[CallEEAST @CallEEAST]

🦸‍♀️✨ CallEEAST April Superhero Alert! ✨🦸‍♀️
Mandy — our incredible Team Leader for the Harrow Health ADHD Referral Service.
Mandy consistently goes above and beyond her role, supporting colleagues with unwavering dedication!
🖥️ - https://t.co/F1YsJmWMc6
#SuperHero

[CallEEAST @CallEEAST]

📅✨ Bank Holiday incoming - CallEEAST is always open. ✨📞
While many services slow down, CallEEAST continues to provide round‑the‑clock support.
If your business needs help or extra support, CallEEAST is here to work alongside you, day and night.
🖥️ - https://t.co/F1YsJmWMc6

[CallEEAST @CallEEAST]

⚽👕 Football Shirt Friday at CallEEAST! 👕⚽
Last Friday, our brilliant CallEEASTian’s got into the football spirit, proudly wearing their favourite shirts in support of the Bobby Moore Fund for Cancer Research UK 💙
🖥️ - https://t.co/F1YsJmWMc6
#Football #ContactCentre #NHS