... What did both offer? a $15 meal voucher, $15! which covered a partial meal at @haneda__airport — offering nowhere to rest of lounge overnight. And it was hands down my worst experience flying — I originally booked the complete fare with @FlyANA_official but —
— They continued to blame @united (their replacement aircraft), and @united continued to blame @FlyANA_official — neither would take responsibility. I made a @Dotransport complaint — and neither will still cover even partial of my losses...
— or anyone else's for that matter. After getting a forced reply thru a @Dotransport complaint, I was offered a nominal e-credit with an expiration date from @united — @FlyANA_official still refuses to acknowledge the compliant.
.. plans, while gripping their $15 @united coupons which bought me a fastfood meal at HND airport, but no drink. What is your thoughts? Is this the new standard, will US ever get laws like the EU? #Flying#Travel#USA#Flights
... then they forced us onto a 1:40AM flight zigzagging to Singapore — netting in a 13-hour delay and essentially having to sleep/not sleep overnight at @haneda__airport — causing me and many others to miss hotel reservations and vacation plans —
... Both cascading delays were faults of the airlines, not weather. Original flight by @FlyANA_official was just 'late to dock' and the replacement @united flight was a 'mechanical delay'. I saw dozens and dozens of people suffering with this, loosing their hotel —
How do you feel about #2FA#web#security - is it great #engineering to front-load multiple tedious rounds of authentication on your #users, repetitively?
Is anyone else having ludicrous delays while flying these days? My last vacation @FlyANA_official was delayed for a long haul flight, so they pushed everyone onto @united flight that was also delayed, causing me & others to miss our connections —