@EastMidRailway
I had an open return from London to Sheffield for yesterday. I was intending to get the 19:45 but because of the overcrowding didn’t get on a train till the 21:56. How can I submit this as a delay repay? The website would just look at the 19:45 delay.
@ChimeraX2021@robjacksonIM@EastMidRailway Perhaps a weekend where there aren’t two major sporting events going on, such as this coming Sunday?
The passengers were not the problem, there was no organisation at all in place., which is wholly EMR’s fault. You were not there and did not experience what happened.
@ChimeraX2021@robjacksonIM@EastMidRailway Network rail is mainly to blame for thinking engineering work on London marathon day was a good idea, but EMR managed everything atrociously today, staff managing STP today did an awful job. Shouting at and threatening passengers that they won’t get on trains isn’t the way to go
@ChimeWhistle I was supposed to be on the 19:45 and because of the crowds had to get the 21:56 instead. 0 sympathy for EMR or network rail, they knew when the marathon was and still planned engineering works on the same day - EMR were being silly by sending some services out as only 5 cars
@EastMidRailway Could you explain why you’ve just sent the 20:30 and 20:45 away when 75% of its passenger are waiting at the barriers for it? This is an absolute joke, you guys knew it was the London marathon today and haven’t prepared for it
@EastMidRailway I’m waiting for a late 13:06 from Leicester to Sheffield. It’s only going to Derby, am I allowed to get the late 12:47 to Nottingham and get a northern/EMR train from there to Sheffield instead?
@AerLingus Hello, I'm booked on EI201 tomorrow from Manchester to Dublin, you've just changed the aircraft from an A330, if I don't get a window seat, like I had initially pre-selected, at check-in tomorrow morning, will I be entitled to a refund for that seat selection?
@TicketmasterCS Hi, I have tickets for Chris Brown in Birmingham today, and our seats have just been changed.
One of our friends has been moved to the opposite side of the arena although he was originally on the same row (but further down from us). Can you help move him closer?
@EastMidRailway I have a First class ticket on the 20:08 from Leicester to Sheffield, and have got on and found that the entire train is declassified and im now having to stand, what compensation am I entitled to?
@EastMidRailway Currently on the 22:35 from St Pancras, coach C is vibrating and shaking around very badly at high speed, it’s never normally this bad, I think it’s worth reporting? It’s really not a comfortable ride.
@TLRailUK Hi,
If I have an advance single from Leicester to Gatwick, is it required to be on the Thameslink train listed on the itinerary or can we get any TL service from St Pancras we want?
@British_Airways Hello, I’m trying to select a seat at check in for my flight with you tomorrow, and your app/website isn’t letting me select a specific seat. Any help?
@FOElliotM Is there still a limit to the number of times you can apply for the programme? I remember reading last year that it was only 3 applications, but don't see that anywhere this year?
Hi @StagecoachYrks. I submitted a lost property form the other day, wondering if there’s been any updates? I also forgot to add the vehicle number I think i lost it on, would you be able to add that to the report?