@CityPowerJhb Can we please have an update?
With information that is different to what was said over 24 hours ago, there is no inclement weather and some of Illovo has been restored. How can a trip/fault after partial restoration take more than 12 hours to fix.
Please communicate.
@CityPowerJhb How is this the update after almost 12 hours of no power for the 20th time this year.
Surely you can get more detail and put more resources towards fixing the cydna substation.
A ETR of some sort, it's the coldest day of the year and we need to make plans for food etc.
@CityPowerJhb This is no longer understandable.
Please give us a concrete update on what is going on today at the cydna substation. At this point we have more days without power than with.
@CityPowerJhb We haven't had power on almost 10 weekends this year.
Please update us on where your technicians are.
At this point they should have a tent outside the Cydna substation.
@CityPowerJhb That's spectacular news...and yet we still wake up to no power and no explanation this morning.
Please let us know what is going on today in the ongoing mess that is the Cydna Substation.
@CityPowerJhb 3 hours in, to a standard workday seems like a reasonable time for an update on the restoration efforts that should be taking place.
Any new information from this morning would be appreciated.
@CityPowerJhb If not an ETR, could you at least request some information from the contractors on site. So we can understand what plans to put in place for our groceries, devices etc.
We understand an ETR is a difficult thing to be held accountable to, but surely there's slightly more info.
@CityPowerJhb Hi there, it is now been a further 2 hours.
The planned maintenance time period is now up. So it is 2 faults that were "located" this morning.
There has to be somewhat of an understanding as to when we will have power restored.
@CityPowerJhb Can we please have an updated ETR, with a clear and realistic update.
Faults happen yes, but this outage was brought to your attention at 8am.